TrustRadius

OpsRamp vs. Vitria VIA AIOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpsRamp
Score 7.0 out of 10
N/A
OpsRamp headquartered in San Jose provides out-of-the-box IT infrastructure monitoring templates that capture behavioral and performance metrics for applications, servers, networks, storage, and database instances across hybrid and multi-cloud environments, as well as artificial intelligence for IT operations (AIOps), OpsQ, a service-centric AIOps platform with intelligent event management, alert correlation, and rapid remediation.N/A
Vitria VIA AIOps
Score 0.0 out of 10
N/A
VIA AIOps, from Vitria in Menlo Park, is an analytics platform which can consume large quantities of data from disparate systems and produce multi-dimensional, time-series and predictive analyses.N/A
Pricing
OpsRampVitria VIA AIOps
Editions & Modules
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Offerings
Pricing Offerings
OpsRampVitria VIA AIOps
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
OpsRampVitria VIA AIOps
Small Businesses

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Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Sumo Logic
Sumo Logic
Score 8.8 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.1 out of 10
ignio AIOps
ignio AIOps
Score 8.1 out of 10
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User Ratings
OpsRampVitria VIA AIOps
Likelihood to Recommend
7.8
(3 ratings)
-
(0 ratings)
Usability
7.5
(3 ratings)
-
(0 ratings)
Support Rating
7.0
(3 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.1
(2 ratings)
-
(0 ratings)
Professional Services
7.8
(2 ratings)
-
(0 ratings)
User Testimonials
OpsRampVitria VIA AIOps
Likelihood to Recommend
OpsRamp
PTP selected the OpsRamp platform to replace its legacy IT Operations Management (ITOM) solution, and PTP has now been using the OpsRamp solution for eight years. By implementing OpsRamp’s modern ITOM solution and leveraging the benefits of AIOps to improve service delivery to its clients, PTP can holistically monitor and manage on-premises network and data center infrastructures, as well as cloud resources and virtual firewalls.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
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Vitria
No answers on this topic
Pros
OpsRamp
  • Infrastructure and application monitoring.
  • Infrastructure and application alerting.
  • Automated patching.
  • ITSM tools.
VP
Venkata Potturu
Sr.Technical Architect
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Vitria
No answers on this topic
Cons
OpsRamp
  • Self Service Portal for cloud deployments.
  • Stabilization on existing ticketing systems.
  • Cloud resource deployments by integrating OpsRamp with cloud.
VP
Venkata Potturu
Sr.Technical Architect
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Vitria
No answers on this topic
Usability
OpsRamp
It's a good and user friendly tool.
BB
Balaji Balaji.HG
Software principal engineer
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Vitria
No answers on this topic
Support Rating
OpsRamp
OpsRamp has been there to support us. They were very helpful during migration and integration to our new ITSM platform.
Ethan Simmons | TrustRadius Reviewer
Ethan Simmons
Managing Partner
Read full review
Vitria
No answers on this topic
Contract Terms and Pricing Model
OpsRamp
Pricing is very economical. You pay for monitoring and alerting, but you get a full suite of tools for the same price for free (including, Patching, ITSM, CMDB, and change management) - Good package for cheaper.
VP
Venkata Potturu
Sr.Technical Architect
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Vitria
No answers on this topic
Professional Services
OpsRamp
Technical support is appreciable. We have dedicated customer relations managers to check and see the improvement of the tool and its flaws. Sometimes, we get to interact with CMO of the organization asking our feedback and suggestions. Not every organization does that.
VP
Venkata Potturu
Sr.Technical Architect
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Vitria
No answers on this topic
Return on Investment
OpsRamp
  • 90% alert reduction.
  • 70% of manual, routine IT.
  • Processes now automated.
  • 50% increase in team.
  • Efficiency and productivity.
VP
Venkata Potturu
Sr.Technical Architect
Read full review
Vitria
No answers on this topic
ScreenShots