What users are saying about
3 Ratings
22 Ratings
3 Ratings
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Score 7 out of 100
22 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Optymyze

It depends on the complexity of your selling process, the sales crediting and the number of associates. Small or large organizations who have a simple selling to incentive process; sell something and get paid will find Optymyze to be too much for them. Organizations who have multiple selling organizations who overlay each other and have complex selling will see benefits from a platform such as Optymyze
Jeremy Ginsberg | TrustRadius Reviewer

Varicent

The best advice I can give is to make sure that if the business does intend to own the system, that they have key talent in place and are appropriately compensated. The key talent would have vast knowledge over several areas of the business such as: Compensation Plans, Field Administrative Operations, the organizations Accounting policies, and Sales Operations. On top of understanding the numerous areas of the business, the key talent would also need to have database and system expertise.
Matthew Burgos | TrustRadius Reviewer

Pros

Optymyze

  • Incentive Compensation - It is able to calculate complex plans with complex sales crediting rules
  • Quota Setting / Management - It provides the ability to properly tie quotas to performance and provide the visibility at the lowest level all the way through to executive leadership.
Jeremy Ginsberg | TrustRadius Reviewer

Varicent

  • Good user interface
  • Implementation of wizards make it easy for the average user to be able to follow
  • Provide detailed reports with nice graphics that tell the story
Anonymous | TrustRadius Reviewer

Cons

Optymyze

  • The front-end reporting functions were supported by a third-party platform at the time. It made it challenging to create reports on your own and relied on Optymyze to provide that type of work.
  • The ability to map territories with similar function to a ZS Associates Territory Designer. Allowing to lasso areas and create "what-ifs"
Jeremy Ginsberg | TrustRadius Reviewer

Varicent

  • An area that Varicent has room for improvement would be in the back end of the system when dealing with tables and calculations. It is extremely frustrating and difficult to map a calculation issue when your are trying to follow the lines that make up that calculation. There should be a way to have only that calculation show when you click on it. This making it easier to map and follow.
  • There is a very helpful audit tracker which keeps accountability up when there is multiple programmers in the system but still most programmers will have to learn what was done before them to then start and make progress on the task at hand. Along with that when digging deeper into a calculation you can see comments along with an audit log of previous programmers for that specific calculation. This is essential to making significant progress but if there were clearer prerequisites for the reasoning behind the changes that were made to that calculation. This would establish a clearer understanding of the reasoning for changes and would cut down the time spent backtracking to learn why the original change was made.
Matthew Flotard | TrustRadius Reviewer

Likelihood to Renew

Optymyze

No score
No answers yet
No answers on this topic

Varicent

Varicent 7.5
Based on 9 answers
Varicent support has great customer services and they have a very fast turn around time for hot fixes. Varicent stays up to date with their new product releases; they take their customers recommendations seriously. It seems like every few years they are rolling out a new release which includes many upgrades. Not mention the upgrade process is seamless
Nicole Rutkowski | TrustRadius Reviewer

Usability

Optymyze

No score
No answers yet
No answers on this topic

Varicent

Varicent 8.0
Based on 2 answers
The system is very usable, there is room for improvement. As the new versions come out each year, they continue to create polish in the different aspects of the software. There are some areas like creating web forms where the development environment doesn't work quite as one would hope, but that is also an area where they are constantly improving.
Matthew Burgos | TrustRadius Reviewer

Support Rating

Optymyze

No score
No answers yet
No answers on this topic

Varicent

Varicent 8.0
Based on 2 answers
Varicent (IBM ICM Cognos) support process is very streamlined for System Integrators (SI). Additionally, support Team gets back with detailed answer for the problem.
Shyam Nivas | TrustRadius Reviewer

Implementation Rating

Optymyze

No score
No answers yet
No answers on this topic

Varicent

Varicent 8.0
Based on 2 answers
Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.
Matthew Burgos | TrustRadius Reviewer

Alternatives Considered

Optymyze

Optymyze is not the cheapest nor most expensive product out there. What I found with the firm was the ability to deliver on its promises and be able to adapt to the business without getting outside of their comfort zone. Other products have a box that is too rigid while others are so complex, and so open, you might as well develop a home grown system
Jeremy Ginsberg | TrustRadius Reviewer

Varicent

Zoho is the only comparable product I have recommended implementing when I was finance director for a nonprofit charity. The benefits of Varicent are the increased functionality to handle complex compensation valuations based on sales performance of individual employees, not simply tracking relationships with customers.
Abraham Thomas, MBA, PMP | TrustRadius Reviewer

Return on Investment

Optymyze

  • Reduced the number of resources supporting the sales compensation, territory and quota setting processes.
  • Reduced the time spent to finalize incentive payouts to associates at the close of each quarter by 25%.
  • Reduced overall expense related to the sales operations function,
Jeremy Ginsberg | TrustRadius Reviewer

Varicent

  • Our last system was a home-grown system, therefore support was in-house which allowed for faster response times to any issues that arose, however, it was not as flexible.
  • The system has allowed for increased employee efficiency and fewer errors on the plans.
  • The system has also allowed for increased efficiency between the two versions of Varicent as we can export the information and import it into the other version of Varicent with less manual manipulation.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Optymyze

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Varicent

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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