Oracle Autonomous Data Warehouse is optimized for analytic workloads, including data marts, data warehouses, data lakes, and data lakehouses. With Autonomous Data Warehouse, data scientists, business analysts, and nonexperts can discover business insights using data of any size and type. The solution is built for the cloud and optimized using Oracle Exadata.
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ServiceNow AI Platform
Score8.4 out of 10
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The ServiceNow AI Platform is the company's workflow automation solution, and it is the unified foundation for every ServiceNow product. It brings together AI, data, workflows, and security to execute work across IT, CRM, employee experience, risk and security, and app development.
II would recommend Oracle Autonomous Data Warehouse to someone looking to fully automate the transferring of data especially in a warehouse scenario though I can see the elasticity of the suite that is offered and can see it is applicable in other scenarios not just warehouses.
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ITSM is straight forward creation of Incidents and Requests. It can get more confusing as you layer more modules on top of it with event management, risk, project, etc. It also becomes more costly as everything is a different license. Integration between other external applications is very easy to do with their API. You can easily create endpoints for external apps to talk to or create REST messages for the platform to reach out directly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Very easy and fast to load data into the Oracle Autonomous Data Warehouse
Exceptionally fast retrieval of data joining 100 million row table with a billion row table plus the size of the database was reduced by a factor of 10 due to how Oracle store[s] and organise[s] data and indexes.
Flexibility with scaling up and down CPU on the fly when needed, and just stop it when not needed so you don't get charged when it is not running.
It is always patched and always available and you can add storage dynamically as you need it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is very expensive product. But not to mention, there's good reasons why it is expensive.
The product should support more cloud based services. When we made the decision to buy the product (which was 20 years ago,) there was no such thing to consider, but moving to a cloud based data warehouse may promise more scalability, agility, and cost reduction. The new version of Data Warehouse came out on the way, but it looks a bit behind compared to other competitors.
Our healthcare data consists of 30% coded data (such as ICD 10 / SNOMED C,T) but the rests is narrative (such as clinical notes.). Oracle is the best for warehousing standardized data, but not a good choice when considering unstructured data, or a mix of the two.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The ServiceNow performance speed has big room for improvement, as it is quite slow in loading Dashboards with more than 5-6 widgets. We are keeping our ServiceNow version up to date with latest releases.
Usually there are issues with having multiple ServiceNow tabs open in the browser and have different dashboards open in those tabs.
The way of showing a history log of all activities on Incident ticket is not optimal and easy to use or search in and have very old design.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Does not require continous attention from the DBA, autonomous features allows the database to perform most of the regular admin tasks without need for human intervention.
Allows to integrate multiple data sources on a central data warehouse, and explode the information stored with different analytic and reporting tools.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
While we are very likely to renew, we are also assessing if we should renew all of what we currently subscribe to as we try to reduce costs. Some parts of the business feel there may be a better tool out there to fit their process requirements. We are currently working with them to identify what those requirements are to see if it makes sense while also pointing out a reduced cost of tooling is not always the best fit if we have an increased cost of customization and maintenance between tools.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It provides a lot of modification options which is wonderful for certain team usage but becomes too much of a job when it comes to the Service Desk. Also on the app support side, since too much information can be carried, it affects the GUI and makes it complex.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I was not in the team that take care of the installation of ServiceNow but their feedback was very positive. Go live was done by the planned date and their support at the beginning provided always a timely response. Their customer service is friendly and easy to reach. Today we don't use their customer service anymore because we have an internal IT dedicated to maintaining the system.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Understanding Oracle Cloud Infrastructure is really simple, and Autonomous databases are even more. Using shared or dedicated infrastructure is one of the few things you need to consider at the moment of starting provisioning your Oracle Autonomous Data Warehouse.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We went through a re-implementation last year with a partner and were very pleased with the outcome. We looked at several partners and chose one that was able to provide an entire scope and cost upfront of what would be required to complete our requirements. We worked very closely with the dedicated team assigned to our project throughout the process and they fully delivered on all of our requirements that we presented in the initial scope.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As I mentioned, I have also worked with Amazon Redshift, but it is not as versatile as Oracle Autonomous Data Warehouse and does not provide a large variety of products. Oracle Autonomous Data Warehouse is also more reliable than Amazon Redshift, hence why I have chosen it
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I've used Freshservice which is very similar to ServiceNow. I can definitely say ServiceNow performs better in a larger environment. Freshservice is usually used in smaller organization or less complx environment. Plus the ServiceNow reporting and dashboard features are more accurate than Freshservice. ServiceNow is a bit costly but gives way more features that really helps my organization.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
1. It is not great when they can't seperate apps/products from a particular sku, forcing you to make a business case for a larger portion of functionlity than your current business case seeks to address. 2. ServiceNow reps are able to work with you when economies of scale are projected out. They are willing to start at a desired tier and provide pricing at applicable upgraded tiers
Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Overall the business objective of all of our clients have been met positively with Oracle Data Warehouse. All of the required analysis the users were able to successfully carry out using the warehouse data.
Using a 3-tier architecture with the Oracle Data Warehouse at the back end the mid-tier has been integrated well. This is big plus in providing the necessary tools for end users of the data warehouse to carry out their analysis.
All of the various BI products (OBIEE, Cognos, etc.) are able to use and exploit the various analytic built-in functionalities of the Oracle Data Warehouse.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fast implementation of our Sales & Operation/Projects controls and process - tool adapted to our needs, not us to adapt to the tool.
Once we are a consulting/implementation company, our customers are happy to see that we use what we sell, and it is easy to show them how this platform/tool can have an impact on our own business.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
