Oracle FLEXCUBE vs. Symitar

The system is very user-friendly and provides help in performing UAT and making the processes live, payment method opt without interacting with humans. Automation of the processes is marvelous.

Incentivized

The system is quick and easy to use for our front-line staff allowing them to serve our members extremely fast. Additional functionality n some modules would allow us to move off some third party vendors and do it within the existing system.

Incentivized

• Scalability
• Multi Lingual
• The modules covers all areas of banking
• Integration with other solutions

Incentivized

• quick and easy access to member accounts.
• integrations with 3rd party vendors to enhance our member service experience.
• online, mobile banking and shared branching integration allowing us to serve our members anywhere in the world.

Incentivized

• Improve workflow for frontline user
• Established own implementation resource rather than use a partner
• It would be good if Oracle maintained a local support office in Cambodia

Incentivized

• Business services modules do have everything we would like.
• Collections modules do not have everything we would like.
• A way to allow users to update their software without them having to have local administrative rights.

Incentivized

Support is very expensive and not always up to speed with the market and the latest developments. The support is highly fragmented as well and split among 2-3 Oracle departments.

Incentivized

Incentivized

• Wholesale banking for cash trade.
• Payments of cash.
• Treasury and lending.

Incentivized

• It has allowed us to grow from a less than 500 million dollar in asset size credit union to a 2 billion dollar is asset size credit union over the past 20 years.
• Growth is asset size achieved without sacrificing member service.
• With our focus on member service and the usage of the system, we have seen continuous growth in our membership every year.

Incentivized