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Oracle Secure Global Desktop vs. SecureLink Enterprise Access

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle SGD

    Score6 out of 10
    N/AOracle Secure Global Desktop is a secure remote access solution for enterprises for use within and without the corporate firewall, also for virtualization.N/A

    SecureLink Enterprise Access

    Score9.2 out of 10
    N/ASecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, business associates and other 3rd parties.N/A
    Pricing
    Oracle SGDSecureLink Enterprise Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle SGDSecureLink Enterprise Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Oracle SGDSecureLink Enterprise Access
    Remote Administration
    Comparison of Remote Administration features of Oracle Secure Global Desktop and SecureLink Enterprise Access
    Feature
    Oracle Secure Global Desktop
    7.4
    1 Ratings
    6% below category average
    SecureLink Enterprise Access
    -
    Ratings
    Screen sharing9.01 Ratings00 Ratings
    File transfer9.01 Ratings00 Ratings
    Instant message1.01 Ratings00 Ratings
    Secure remote access with Smart Card authentication10.01 Ratings00 Ratings
    Access to sleeping/powered-off computers8.01 Ratings00 Ratings
    Over-the-Internet remote session10.01 Ratings00 Ratings
    Initiate remote control from mobile5.01 Ratings00 Ratings
    Remote management of servers & workstations10.01 Ratings00 Ratings
    Remote Active Directory® management7.01 Ratings00 Ratings
    Centralized management dashboard8.01 Ratings00 Ratings
    Session record8.01 Ratings00 Ratings
    Annotations6.01 Ratings00 Ratings
    Monitoring and Alerts3.01 Ratings00 Ratings
    Multi-platform remote control9.01 Ratings00 Ratings
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    Oracle SGDSecureLink Enterprise Access
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    User Ratings
    Oracle SGDSecureLink Enterprise Access
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.3
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Oracle SGDSecureLink Enterprise Access
    Likelihood to Recommend
    Oracle
    I believe Oracle Secure Global Desktop is better used on a larger device such as a desktop or laptop, as the Android platform is a bit confusing when initially introduced to fellow employees who were familiar with the other layout.
    Incentivized
    Read full review
    SecureLink
    It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
    Read full review
    Pros
    Oracle
    • Very secure.
    • Simple layout that is easily understood by different levels of experience.
    • My company works with Linux and Windows - Oracle Secure Global Desktop easily operates on both platforms.
    Incentivized
    Read full review
    SecureLink
    • Easy to setup on a client PC or server for access
    • Organizes client connections by gatekeeper so it is easy to find what you need
    • File transfer option is great for uploading files to client servers
    Read full review
    Cons
    Oracle
    • Is not supported on Apple devices.
    • Support on Android - the functionality feels flimsy and the layout isn't as user friendly as I thought it would be in comparison to when it is used on a desktop platform.
    • Initially, when first using the product a year or so ago, I received a lot of complaints of random error messages. Though that problem seems to have been solved in the interim.
    Incentivized
    Read full review
    SecureLink
    • Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
    • Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
    • I would love to see an App. I know they are working on this as well.
    Read full review
    Likelihood to Renew
    Oracle
    No answers on this topic
    SecureLink
    We are happy using securelink to access our client environments
    Read full review
    Support Rating
    Oracle
    No answers on this topic
    SecureLink
    The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
    Read full review
    Alternatives Considered
    Oracle
    Tarantella gave us a lot of issues, but with Oracle Secure Global Desktop [we got] the huge portfolio of Oracle applications from almost any browser, without the headache of application dependencies, plugins, java etc. My fellow employees like the way Oracle Secure Global Desktop gives us the "feel" of many little desktops but with one machine.
    Incentivized
    Read full review
    SecureLink
    Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
    Read full review
    Return on Investment
    Oracle
    • Efficiency is definitely a good description. The easy to use platform allows fellow employees to move through their online apps with ease.
    • Applying new online apps is a lot easier, as we do not have to rely on a central server to pull information.
    • As our client is national, it's good to have quick, reliable cloud access to all sensitive materials without worrying about security issues.
    Incentivized
    Read full review
    SecureLink
    • I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
    • The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
    • Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
    Read full review
    ScreenShots