OrthoFi vs. Solutionreach

OrthoFi

OrthoFi

1 Reviews and Ratings

Solutionreach

Solutionreach

24 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
OrthoFi	Score 10.0 out of 10	N/A	OrthoFi is a software and service solution designed to streamline financial processes, as well as enhance patient onboarding, boosts conversion rate, and takes on time-consuming aspects of insurance and patient processing & collection, from the company of the same name in Denver, Colorado.	N/A
Solutionreach	Score 7.0 out of 10	N/A	Solutionreach is patient relationship management and appointment system dentists office, with reputation management, marketing features, and a patient portal. Solutionreach is headquartered in Lehi, Utah.	N/A

Pricing

OrthoFi

Solutionreach

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
OrthoFi	Solutionreach
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

—

More Pricing Information

Community Pulse
	OrthoFi	Solutionreach
Considered Both Products	OrthoFi No answer on this topic	Solutionreach Verified User Anonymous Chose Solutionreach Doctor Connect is one of the competitors we are evaluating now that we are no longer with Solutionreach. They have similar offerings at a lower price point. Incentivized Helpful? Verified User Anonymous Chose Solutionreach None so far, Solutionreach is the first. Incentivized Helpful? Debra Reiner Scheduling Coordinator Chose Solutionreach Solutionreach's ease of use is top notch...the platform is easy to navigate and the functionality of what it does is superior to any other products I've seen. Incentivized Helpful? Latisha Gilbert Office Manager Chose Solutionreach We used a 30 day trial of another program but it didn't last and I can't remember the name of it. DemandForce we actually signed with but after a few months of them not being able to provide what they promised we were able to get out of our contract with them and switch to … Incentivized Helpful? Sumer Page Optician/ Lab Manager Chose Solutionreach I have not tried others. Incentivized Helpful? Amy Pelak Practice Administrator Chose Solutionreach Solutionreach is much more streamlined and user-friendly and the staff at Solutionreach is much friendlier than those I have spoken with at Demand Force. Incentivized Helpful? DV Danielle Vascovich Office Manager Chose Solutionreach Solutionreach, in my opinion, is more user-friendly. They are also very quick to offer a helping hand in areas that might stump us. I also love that unlike Demandforce when we were using it Solutionreach is always on top of things. If for some reason our server has an issue and … Incentivized Helpful? Verified User Anonymous Chose Solutionreach Well Solutionreach was way better. The price was right, they offered more products, the customer service is better. Incentivized Helpful? Dominique Marisie Office Administrator Chose Solutionreach SolutionReach offers much more than Demandforce did. Pricing is similar from what I remember. It is much easier to use with more room to customize settings. Incentivized Helpful? RG Ryan Geiler Advanced Clinical Applications and Analytics Coordinator Chose Solutionreach Solutionreach has a very competitive pricing structure compared to other alternatives we pursued and used in the past. They price by location and not by provider which helps a great deal with a location that needs many providers to text/communicate out of and we aren't … Incentivized Helpful? Addison Robbins Receptionist/Front Office Chose Solutionreach I have not used another product like Solutionreach. Incentivized Helpful? Kathi Newman, FACMPE Practice Administrator Chose Solutionreach Just internal methods provided by individual Electronic Medical Records. None have worked as well or have offered as many services. Incentivized Helpful? Aurora Linehan Service Coordinator at Northside Dental Chose Solutionreach Solutionreach provides much much more useful tools than the others have. We selected primarily for the option to send communications to patients in Spanish, online scheduling and 2-way texting even with non-patients. Incentivized Helpful?

User Ratings
	OrthoFi	Solutionreach
Likelihood to Recommend	- (0 ratings)	1.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.1 (0 ratings)
Support Rating	- (0 ratings)	9.1 (0 ratings)

User Testimonials
	OrthoFi	Solutionreach
Likelihood to Recommend	No answers on this topic	I would stay away from this company. Not sure why the change, but over the past 2 years literally every level of the organization from tech support through to the CEO has shown complete lack of responsiveness, concern or interest in solving their most loyal client's most basic problems. Their incompetence finally drove us to cancel our accounts after over 10 years with them. Verified User Anonymous Read full review
Pros	No answers on this topic	Sending out weekly, daily, and hourly appointment reminders via text, email and phone call. Their customer service reps are almost always available right when you need them, and are very easy-going and helpful. This service changes the game for our office! It sets us apart from many other offices who can't offer the services that we can with SR. I mean how many of you can currently TEXT your dental office directly?! We can! :) AB Anaiah Blair Dental scheduling coordinator Read full review
Cons	No answers on this topic	Landline versus mobile and email. If a patient has a landline and an email or a landline and a mobile number it automatically eliminates the landline confirmation. Some of our eldery patients don't like or know how to text but they have a cellphone. I have a multitude of patients I still have to make a confirmation phone call to because SR won't send a landline call because they have a mobile number. Newsletter editing. Wish it was a little easier to edit. That being said I do love the overall selection and use of Newsletters. Incentivized Debra Reiner Scheduling Coordinator Read full review
Likelihood to Renew	No answers on this topic	We save too much time with Solution Reach to turn back now. Latisha Gilbert Office Manager Read full review
Support Rating	No answers on this topic	Because I am all about customer service and they are right on it! Verified User Anonymous Read full review
Alternatives Considered	No answers on this topic	Solutionreach, in my opinion, is more user-friendly. They are also very quick to offer a helping hand in areas that might stump us. I also love that unlike Demandforce when we were using it Solutionreach is always on top of things. If for some reason our server has an issue and they don't receive the upload they need with our information someone is on the phone calling me to let me know. This is not the case with all software systems most don't inform you, you have to call for help when you notice that it hasn't uploaded with the data. This could put you weeks behind on your correspondence. DV Danielle Vascovich Office Manager Read full review
Return on Investment	No answers on this topic	Increased revenue from appointments that may have been missed had they not received a confirmation or reminder call about an appointment. Able to fill that spot with someone else... Keeps our physicians in the forefront of the patients minds when thinking about healthcare for their child. We take pride in being a part of a family in assisting them with the care of their children. So birthday reminders and fun flyers or newsletters allow us to stay connected. Incentivized Kathi Newman, FACMPE Practice Administrator Read full review
ScreenShots