TrustRadius

OTRS HR Management vs. PeopleDoc / UKG HR Service Delivery (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OTRS HR Management
Score 0.0 out of 10
N/A
OTRS for HR Management offers automated HR processes for application management and training requests to support onboarding tasks. The solution provides an external portal to make HR processes accessible, with the goal of improving applicants´ and employees´ HR experience. This preconfigured version of OTRS gives several preset features, allowing users to manage, update, change, collect and interact with all data and incoming requests, such as sick notes, applications for leave, personal data…N/A
PeopleDoc / UKG HR Service Delivery (discontinued)
Score 5.5 out of 10
N/A
PeopleDoc, later UKG HR Service Delivery, was an HR Service Delivery platform used to improve HR agility and ease compliance management. The product is to be discontinued, and will no longer be available for sale.N/A
Pricing
OTRS HR ManagementPeopleDoc / UKG HR Service Delivery (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
OTRS HR ManagementPeopleDoc / UKG HR Service Delivery (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
OTRS HR ManagementPeopleDoc / UKG HR Service Delivery (discontinued)
Best Alternatives
OTRS HR ManagementPeopleDoc / UKG HR Service Delivery (discontinued)
Small Businesses
Zoho People
Zoho People
Score 8.9 out of 10
Zoho People
Zoho People
Score 8.9 out of 10
Medium-sized Companies
Zoho People
Zoho People
Score 8.9 out of 10
Zoho People
Zoho People
Score 8.9 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OTRS HR ManagementPeopleDoc / UKG HR Service Delivery (discontinued)
Likelihood to Recommend
-
(0 ratings)
6.9
(4 ratings)
User Testimonials
OTRS HR ManagementPeopleDoc / UKG HR Service Delivery (discontinued)
Likelihood to Recommend
OTRS Group
No answers on this topic
Discontinued Products
A comprehensive HR system like UKG HR Service Delivery has value in unifying the functionality that, for many companies like ours, used to be distributed across multiple point solutions. However, the user experience of most areas of functionality is inferior to most of the best-of-breed point solutions on the market, a trade-off I wish we didn't have to make to have a truly connected system.
Rand Habegger | TrustRadius Reviewer
Rand Habegger
Director, Marketing Communications
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Pros
OTRS Group
No answers on this topic
Discontinued Products
  • Business Intelligence Reporting with the data found in the UKG HR Service Delivery system.
  • It is very customizable to fit our company needs.
  • Many opportunities for a workflow to make employee data management more seamless.
HR
Hollie Rodgers
Sr. Human Resources Coordinator
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Cons
OTRS Group
No answers on this topic
Discontinued Products
  • Inability to make changes to deduction plans or business rules after payroll history.
  • More trained ECM/EFM experts.
  • Pre-Built templates in Recruiting Gateway.
Katie Brown | TrustRadius Reviewer
Katie Brown
Human Resources Manager
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Alternatives Considered
OTRS Group
No answers on this topic
Discontinued Products
This is an average product with the average partnership.
Verified User
Anonymous
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Return on Investment
OTRS Group
No answers on this topic
Discontinued Products
  • Consistent methodology across the company for employee review cycles.
  • Visibility into org chart has been crucial during fast growth of the company.
Rand Habegger | TrustRadius Reviewer
Rand Habegger
Director, Marketing Communications
Read full review
ScreenShots