Ottimate vs. Pleo

It is well targeted at restaurants and similar service organizations with complex COGS. It dovetails well with complementary systems like FinTech payments. It wasn't designed by accountants, so there is a bit of roughness. Reporting is very limited: would like to see some SQL / build your own report functionality. Lookups are reasonably robust (filter for amount, time, vendor, etc). It is occasionally unstable but recovers gracefully. From our use case, it would be preferable to have the user approving the invoice ALSO have the ability to attach documents. This is left to the payment approver, who in our case is the "check signer".

Pleo is ideal for SMBs looking to streamline their expense management processes. It offers a cost-effective solution for controlling and tracking expenses without the complexity of larger enterprise systems.Startups often have limited resources and need efficient expense tracking. Pleo's user-friendly interface and real-time expense data can help startups maintain control over their spending. for businesses that provide company cards to employees. It allows for easy card issuance, spending control, and real-time tracking of card transactions.

• OCR
• Workflow
• Support

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Expense Tracking and Management
• Compliance and Policy Adjerence
• Cost Control with streamlined reimbursements

• Provide better analytics in terms of cost increases per item.
• Provide the ability to create recipes and forward price increases to those recipes for accurate food cost projections.
• Free Bill Pay

• integration options
• reporting and analytics
• mobile app usability
• expense rule automation
• multi-currency support
• receipt management
• expense policy customization

They have a dedicated support person for each customer who actually knows the product.

Turnaround is usually within an hour or faster.

We used DocuWare first; great experience; however, it was not made specifically for restaurant clients like Plate IQ is. Plate IQ does a much better job of recognizing common items, and they've continued to add a function that is important for restaurant owners. Restaurant 365, we felt, was trying to be a complete package of accounting/AP/AR/inventory. After looking at each piece, we didn't feel that each of them was as strong as the other.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

1.its user-friendliness and ease of use, making it suitable for our company 2.cost-effective with a straightforward pricing model and lower initial setup costs. 3.simplifies company card management and provides real-time expense tracking

• In my opinion, it has had zero impact on ROI now that we are paying for an additional year.
• Another negative is that we've spent a lot of time discussing this issue with Plate IQ, to no avail. They feel it's appropriate to charge a company for an entire year of service even though said company emailed to cancel prior to the end of the first year of service.
• We also wasted a lot of time onboarding this company only to find out that the software left a lot to be desired.

• improving efficiency
• providing valuable financial insight
• Improved Compliance:
• Visibility and Reporting