TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paddle

    Score5.1 out of 10
    N/ALondon-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A

    Zentail

    Score10 out of 10
    N/AZentail is a commerce operations management (COM) platform that aims to simplify ecommerce. Features include PIM technology, listing, repricing, inventory management, supply chain and order management. Zentail integrates into various sales channels, like Amazon, eBay, Google Shopping, Walmart Marketplace and Shopify. Its AI-powered PIM tech (SMART Types) lets sellers adapt product data to each marketplace's requirements and avoid listing errors or incomplete data. The platform was named…N/A
    Pricing
    PaddleZentail
    Editions & Modules
    Custom
    custom pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    PaddleZentail
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans are annual and customized to each user's business requirements and customizations. Pricing is discounted for our beta partners.
    More Pricing Information
    Best Alternatives
    PaddleZentail
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    Rithum
    Score6.2 out of 10
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Zuora
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaddleZentail
    Likelihood to Recommend
    7.1
    (6 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PaddleZentail
    Likelihood to Recommend
    Paddle
    I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
    Read full review
    HD Trade Services, Inc. (DBA Zentail Commerce)
    Having Zentail in your business or enterprise is an advantage regardless of the size and the company, since the mission of this software is to boost the income of your business by finding the right customers who are looking for your services or products as a solution, online marketing It has never been as rewarding as this program is, that is why we have no doubt that Zentail is one of the best programs to sell and manage and company in the cloud.
    Incentivized
    Read full review
    Pros
    Paddle
    • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
    • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
    • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
    • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
    Incentivized
    Read full review
    HD Trade Services, Inc. (DBA Zentail Commerce)
    • There are many pages and websites where this program gives you the opportunity to experience a business process with new customers interested in your business and the products you offer.
    • Zentail is a space where the best sellers can achieve new goals for their company, with the aim of seeing massive growth in their work and highlighting their position.
    Incentivized
    Read full review
    Cons
    Paddle
    • Analytics could support more flexible analysis of reported data and better custom events.
    • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
    • Sometimes communication from their front line support staff has gone to the wrong address.
    Incentivized
    Read full review
    HD Trade Services, Inc. (DBA Zentail Commerce)
    • One of the things that makes it difficult for us is to fully understand the objective of each of the functions of this program and how it works correctly.
    • I would like a new update to improve and innovate with the presentation of images that we upload, I would like to be able to group them in a more attractive and interactive order for the client.
    Incentivized
    Read full review
    Alternatives Considered
    Paddle
    We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
    Incentivized
    Read full review
    HD Trade Services, Inc. (DBA Zentail Commerce)
    No answers on this topic
    Return on Investment
    Paddle
    • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
    Incentivized
    Read full review
    HD Trade Services, Inc. (DBA Zentail Commerce)
    • Zentail is the main program that most expands the products of my department of work, as well as the main entrance of the commercial and economic processes.
    • We have been spectators of how, with the help of this program, the range of clients who are normally interested in investing in our products has expanded.
    Incentivized
    Read full review
    ScreenShots

    Paddle Screenshots

    Screenshot of Padddle Payment Gateway