Palo Alto Networks Cortex XSOAR vs. ReliaQuest GreyMatter

XSOAR is well suited for phishing detection and response. Phishing alerts are as much of a
problem today as they were decades ago. This is because: ●Attackers Can leverage automation to launch high-quantity phishing attacks with the click
of a button.
●Spear Phishing attacks are sophisticated and sometimes indistinguishable from real
emails, resulting in compromise through human error.
●Security Teams aren’t able to follow set processes while responding to phishing alerts.
They must coordinate across email inboxes, threat intel, NGFW, ticketing, and
other tools. Each tool has different consoles, data conventions, and contexts,
making it difficult for security teams to fill in the gaps while minimizing
errors. XSOAR is less suited for analyzing traffic.

Incentivized

Our company generates more than a terrabyte of log a day and it can easily go above 2 TB a day. We were using out of the box SOC Solution from splunk to manage our SOC. We lacked the know how of using splunk and also lacked the staff to keep the product up to date to help us tackle the latest threats. We outsourced our SIEM/SOAR service to RQ and they helped us with creating new use cases which addressed the latest threat to our organization. RQ has people who research the latest threats and helps us keep up to date on the day-to-day security operations. RQ also helps with data onboarding if required. So we would recommend RQ to customers who are short-staffed and who lack personnel who could research security threats to keep your organization safe from threat actors.

Incentivized

• Automation with immediate security responses.
• Comprehensive phishing protection and increased email protection.
• Analysis and reporting feature.
• Intuitive and easy-to-view panels.
• Alerts by email and sms of incidents for the administration.
• Centralized monitoring.

Incentivized

• SOC service.
• Managed services.
• Correlation searches.

Incentivized

• The XSOAR bot creates a lot of noise on the summary page of any XSOAR incident. Although the filter is available to reduce the view, by default this should not be visible cluttering the whole scenario.
• The interface has too much data on a single pane. I would love to have many buttons to just click and do stuff.
• Also, I would love to have search areas more interactive and easier to navigate.

• Some Analysts are relatively fresh to SOC. They sometimes get put into supporting large infrastructures.
• RQ has a ton of correlation searches that they use to provide end-to-end visibility. Most of them can be restructured to get the same results and this can reduce the number of correlation searches.

Incentivized

It has proven to be far to valuable and effective to consider getting rid of it. Until something better comes along, this is staying in our product stack.

Incentivized

It was much easier than we all anticipated.

Incentivized

The quantity of integrations with security solutions is highest in Palo Alto Solution. The capacity to identify anomalous events is much better in Palo Alto Networks Cortex XSOAR. The flexibility of increased storage area is better as well. The dashboard is very intuitive about showing the most important incidents and how to resolve them.

Incentivized

Reliaquest is vendor agnostic. They have a lot of correlation searches that they use to provide security for your organizations. Compared to other products we have tried we felt that they are the only company that is doing proper market research on the latest and greatest threat to our vertical and coming out with the latest methods to keep up to date. RQ also has a good leadership structure that we could rely on if we run into any escalations. Compared to other products that we tried they try to work with you holding hands trying to resolve your problems.

Incentivized

• Demisto has Eased malware analysis and threat hunting
• With Demisto, it is simple to create playbooks and scripts
• This is helped automate policy configurations on our PA firewalls through Panorama

Incentivized

• RQ's Greymatter content has enriched our SOC experience because we always felt Splunk's out-of-the-box use cases were not sufficient enough to provide end-to-end coverage.
• RQ specializes in a lot of big data solutions so that we can rely on them to help us troubleshoot tasks and also make sure our security solutions are working accurately.

Incentivized