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Palo Alto Networks Prisma Access vs. TherapyNotes

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Palo Alto Networks Prisma Access

    Score8.6 out of 10
    N/AGlobalProtect™ delivers the protection of next-generation security platform to the mobile workforce in order to stop targeted cyberattacks, evasive application traffic, phishing, malicious websites, command-and-control traffic, and known and unknown threats.N/A

    TherapyNotes

    Score9 out of 10
    N/ATherapyNotes, headquartered in Horsham, PA, offers a practice management platform specifically for behavioral health and therapy providers.

    $49

    per month

    Pricing
    Palo Alto Networks Prisma AccessTherapyNotes
    Editions & Modules
    No answers on this topic
    Solo
    $49.00
    per month
    Group
    $59.00
    per month
    Enterprise
    $59.00
    per month
    Offerings
    Pricing Offerings
    Palo Alto Networks Prisma AccessTherapyNotes
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Palo Alto Networks Prisma AccessTherapyNotes
    Likelihood to Recommend
    10.0
    (6 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Palo Alto Networks Prisma AccessTherapyNotes
    Likelihood to Recommend
    Palo Alto Networks
    I still think Palo Alto Networks Prisma Access is the best SASE/SSE product out there. It just has such good granular controls and up to date security definitions that you can feel absolutely secure in your purchase. GlobalProtect was a lifesaver for me when COVID hit so yes I had to work my butt off to get it up and running quickly and as secure as I possibly could but it worked amazing and had excellent performance after we got it running and tied to MFA, certificates and security policies.
    Incentivized
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    TherapyNotes
    TherapyNotes is ideal for any size practice with single or multiple providers/clinicians. Its scheduling, billing, EHR, and online portal are great for English speakers but not at all user-friendly to Spanish speakers. It is definitely affordable for a start-up practice and fees associated with merchant services are low compared to competitors.
    Incentivized
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    Pros
    Palo Alto Networks
    • A secure end-to-end network with virtualization to be able to choose the port of our interest and an opening of the same.
    • Monthly updates that are sufficient, automatic updates that allow us not to have to do the manual implementation.
    • Prisma allows automatically opens an IPsec/SSL VPN connection to Prisma Access.
    • Is flexible and scalable
    Incentivized
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    TherapyNotes
    • Connect with clients through the client portal and allows you to share documents.
    • Submits claims to the insurance companies and connects with CAQH.
    • Tech support is phenomenal.
    • Free, secure telehealth platform.
    Incentivized
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    Cons
    Palo Alto Networks
    • With all of it's unique features it does take some time to get folks up to speed in regards to supporting/managing the software.
    • Doesn't always play nice with non Palo Alto software.
    Incentivized
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    TherapyNotes
    • Spanish documents are not available. There is not a way to use Spanish documents that can be filled out online like the English documents; instead, the practice must upload a PDF into the Library, share with client via portal and have then print, fill out manually, and upload for organization review and approval.
    • Sync feature from Client History Form is inconsistent. It may work with some clients but not with all. Sometimes the user has to completely log out and log back in in order to obtain partially parsed information to use in a treatment plan or psychotherapy note.
    Incentivized
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    Likelihood to Renew
    Palo Alto Networks
    No answers on this topic
    TherapyNotes
    I am a creature of habit and other than some areas (Spanish user-friendliness), TherapyNotes fits the bill for what I'm looking for in an EHR
    Incentivized
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    Usability
    Palo Alto Networks
    I still say that Palo Alto Networks Prisma Access is the best. I love their GUI, their policies are easy to manage, the sales team is VERY helpful (especially when support is not). I still recommend them to everyone I talk to.
    Incentivized
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    TherapyNotes
    It's just so simple to use. It's made for therapists, so you don't have to bend or twist it into place to meet your needs
    Incentivized
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    Implementation Rating
    Palo Alto Networks
    No answers on this topic
    TherapyNotes
    It is easy to do, can be done overnight, and requires no special skill set or guidance from TherapyNotes
    Incentivized
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    Alternatives Considered
    Palo Alto Networks
    The McAfee product really isn’t a great option. The configuration is a nightmare and requires a lot of time. The policy management has a high learning curve.
    Incentivized
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    TherapyNotes
    To some degree, I think you pick TherapyNotes or SimplePractice much the same way people choose Toyota over Honda - It's a style preference. There are definitely differences between the two, but they function the same in many ways. Other EHRs that I've used were for medical practices and hospitals. They weren't developed with behavioral health in mind, at least not in the initial development
    Incentivized
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    Return on Investment
    Palo Alto Networks
    • It is extremely easy to manage who has remote access in our organization now.
    • It has allowed us to more fluidly get remote workers up and running.
    • Another tool to mange is never a good thing and the Panorama UI could use a little work.
    Incentivized
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    TherapyNotes
    • Saves time specifically with entering notes which means I can spend more time seeing clients.
    • Does not have the ability to enter dual caregivers. Challenging for parents who are divorced and signatures are required from both parents. It is not effective to have two separate portals for the same child.
    Incentivized
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