TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Panda Systems Management

    Score7.2 out of 10
    N/APanda Security now offers system monitoring, client-less device management, patch management, and other capabilities via Panda Systems Management.N/A

    Prometheus

    Score8 out of 10
    N/APrometheus is a service monitoring and time series database, which is open source.N/A
    Pricing
    Panda Systems ManagementPrometheus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Panda Systems ManagementPrometheus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Panda Systems ManagementPrometheus
    Considered Both Products
    WatchGuard Technologies
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    35 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    29 Answers
    Features
    Panda Systems ManagementPrometheus
    Application Performance Management
    Comparison of Application Performance Management features of Panda Systems Management and Prometheus
    Feature
    Panda Systems Management
    9.0
    1 Ratings
    23% above category average
    Prometheus
    -
    Ratings
    Virtualization monitoring9.01 Ratings00 Ratings
    IT Asset Discovery9.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Panda Systems Management and Prometheus
    Feature
    Panda Systems Management
    9.1
    3 Ratings
    25% above category average
    Prometheus
    -
    Ratings
    Remote monitoring10.03 Ratings00 Ratings
    Network device monitoring10.03 Ratings00 Ratings
    Activity Monitoring10.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Panda Systems Management and Prometheus
    Feature
    Panda Systems Management
    9.4
    3 Ratings
    33% above category average
    Prometheus
    -
    Ratings
    Patch Management10.03 Ratings00 Ratings
    Policy-based automation10.03 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Panda Systems Management and Prometheus
    Feature
    Panda Systems Management
    9.4
    1 Ratings
    29% above category average
    Prometheus
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access9.01 Ratings00 Ratings
    Mobile device access9.01 Ratings00 Ratings
    Virtual device access10.01 Ratings00 Ratings
    Multiple concurrent sessions9.01 Ratings00 Ratings
    Best Alternatives
    Panda Systems ManagementPrometheus
    Small Businesses
    ConnectWise RMM
    Score8.1 out of 10
    InfluxDB
    Score9 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Panda Systems ManagementPrometheus
    Likelihood to Recommend
    10.0
    (3 ratings)
    7.8
    (35 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (3 ratings)
    Support Rating
    7.0
    (2 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Panda Systems ManagementPrometheus
    Likelihood to Recommend
    WatchGuard Technologies
    Panda Systems Management is well suited for small to medium sized organizations looking for a tool to centralize asset management not only physical but also assist with rapid deployment of patches, applications, etc. It proves also to be very beneficial as permits (to and extent) to do troubleshooting without interfering or interrupting end users.
    Incentivized
    Read full review
    Open Source
    This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
    Incentivized
    Read full review
    Pros
    WatchGuard Technologies
    • Remote access. It's as good as any other on the market. It also allows for RDP connections which is a nice feature.
    • Inventory management. We get some great insight from the reports we can run.
    • Quick Jobs. If there's an app or service you use, there may be a quick job to install and update it remotely.
    Incentivized
    Read full review
    Open Source
    • Looking at metrics such as the aggregate number of HTTP requests served.
    • Understanding how our services are performing in aggregate.
    • Easy to deploy within a variety of architectures/environments.
    • Open source so new features are added regularly and bugs are fixed in a timely manner.
    • Free so there are no licensing restrictions.
    • Endorsed by the Cloud Native Computing Foundation.
    Incentivized
    Read full review
    Cons
    WatchGuard Technologies
    • Licensing. With the possibility of monthly splitting
    • Integration with firewalls even outside the corporate network
    Incentivized
    Read full review
    Open Source
    • Customer Service: since this is an open-source tool, customer service is not that great. Generally, you get all answers to your problems in online forums, but in case you got stuck, nobody will assist you in a channelised manner. You will have to find the way out on your own, and it may become frustrating at times.
    • More metrics for dashboards shall be added per the application being monitored. Standards metrics will work in most cases but may not in specific applications. Therefore, customised metrics shall be created for some of the industry-standard niche applications.
    Incentivized
    Read full review
    Usability
    WatchGuard Technologies
    No answers on this topic
    Open Source
    It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
    Incentivized
    Read full review
    Support Rating
    WatchGuard Technologies
    We rate and recommend Panda Systems Management not only because it is a very effective and very cost effective solution that pays itself for us (ROI) extremely fast, but also due to all reason described previously and possibly a few more I'm sure we missed here. I do have to says tech support for this solution sometimes leave a bit to be desired.
    Incentivized
    Read full review
    Open Source
    Never had to reach out to them.
    Incentivized
    Read full review
    Alternatives Considered
    WatchGuard Technologies
    Panda is a bit of a greatest hits between some of these other things. I feel like GoToAssist has a stronger remote support option, but Panda is more convenient. Kaseya has a ton of features, but from an ease of use standpoint, Panda seems stronger. Spiceworks has a fine inventory system but it lacks features. I added Azure as well since we are a 365 shop and Azure supplies a lot of the same visibility that Panda does. However it is a completely different animal, and it's way easier to hop into Panda and get what you need than get waaay more data than necessary from Azure/Azure AD/ATP.
    Incentivized
    Read full review
    Open Source
    Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
    Incentivized
    Read full review
    Return on Investment
    WatchGuard Technologies
    • It has facilitated us in the management of controls on the various clients, reducing the cost of human resources
    • Thanks to the alerts, in case of intrusion, it is possible to intervene promptly
    Incentivized
    Read full review
    Open Source
    • We are still working on the ROI
    • The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI.
    Incentivized
    Read full review
    ScreenShots