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Perfect tool for monitoring.
October 26, 2022

Perfect tool for monitoring.

Yatin Garg | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Prometheus

Prometheus is a great monitoring and cloud-native support tool. It helps cover all the useful metrics which have to be monitored. It also allows us to build complex alerting rules for various metrics and create customized notification channels. We have also integrated Prometheus with Grafana for the user-friendly display of metrics.
  • Monitoring server.
  • Displaying metrics.
  • Setting up customized alerts for metrics.
  • Poor customer service. Takes time to respond and not much knowledgeable.
  • Initial configuration is time consuming and development intensive.
  • Need to improve the visualisation for better tracking.
  • Metrics tracking.
  • Setting up customized alerts.
  • Easy implementation and customised pricing plans as per needs.
  • Enhanced functioning of ERPs.
  • Reduced downtimes due to alerts leading to better sales.
  • Easier visualisation of metrics which reduces operational work.
Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.

Do you think Prometheus delivers good value for the price?

Yes

Are you happy with Prometheus's feature set?

Yes

Did Prometheus live up to sales and marketing promises?

Yes

Did implementation of Prometheus go as expected?

I wasn't involved with the implementation phase

Would you buy Prometheus again?

Yes

Prometheus is well-suited for monitoring servers. It can also be integrated with Grafana to provide an efficient visualization of metrics. Another important feature is setting up customized notification alerts. It can also be integrated with webhooks. The metrics tracking is fast and accurate. It doesn't work well sometimes, as it takes time to understand and operate Prometheus.