Likelihood to Recommend Pantheon is excellent for medium-large websites that require high availability and a managed workflow. It would be inappropriate for small websites because of the cost or for situations where more control of the environment is appropriate. We find it useful because we rarely do anything outside of the Drupal application.
Read full review Rocket Aldon is perfect for simple changes to traditional IBM i development using RPGLE, CL, and DDS. It is great for finding related objects that are referenced in many locations and helping recompile all of these objects. However, Aldon has a particularly hard time with SQL views. For some reason, it is determined to lock every table related to a view even though this is not required by the operating system. Whenever one view references another view, you are always in danger of losing a view permanently if you didn't check it out and promote it. To clarify, imagine you created a view CUSTOMER_INFO. Then you make another view called CUSTOMER_SHIPMENTS that joins the CUSTOMER_INFO to a shipping table. If you ever change CUSTOMER_INFO and then promote it, there is a good chance that Aldon will delete the CUSTOMER_SHIPMENTS view and you will not get a single warning. It doesn't happen every time but when it does you are going to have a real mess on your hands.
Read full review Pros Effective use of our codebase deployment and implementation. The dashboard functionality and general stability and security are excellent. The server is quite consistent, and if you need assistance from the support team, they are very quick to respond. Automatic updates let me ensure that my customers have safe websites without increasing my own expense. The team offers excellent assistance and help for chat. Read full review Allows flexibility for user groups Scripting for releasing of code Ease of comparing code versions within the tool Read full review Cons Pricing structure has too large of a jump between Basic and Performance plans Have run into issues with prescribed WP updates not working through dashboard and having to do manually. Pantheon site dashboard occasionally is unavailable (the site is never affected though) Read full review SQL object promotions User interface Incomplete error checking Fragmented promotion logs Read full review Likelihood to Renew The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.
Read full review Based on current integration with our release process, we will need to keep this for the future.
Read full review Usability Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.
Read full review Support Rating Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.
Read full review Support is hit and miss. Sometimes they give some great assistance and sometimes they are no help at all. It always seems like they can't replicate the problem but then they never try to get on our system to do deeper research. It's kind of frustrating dealing with them. Also, the website isn't that helpful.
Read full review Implementation Rating Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.
Read full review Alternatives Considered Although it may seem a good fit for a company that needs extra control over the deployment process and development process, for a firm that is mainly concentrating on SEO, it would be an overkill. Pantheon provides that sweet automation that allows us to shed some weight on development and focus on our business activities.
Read full review Aldon provides needed functions for our current implementations and legacy systems. As we move toward modernization, we are going to look at alternatives from reviewing cost, integration capabilities and functionality
Read full review Return on Investment Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes. Website management is super easy and the hosting fee gets paid off as you save on developer hours. Expensive for those who are not consistently developing on the platform, there are other options out there at better price points. Read full review Software promotion is much easier and doesn't require custom coding. Developers can work collaboratively with less overlap. Developers can find objects faster and research code more thoroughly. Read full review ScreenShots