Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device.
Maltese company 2X Software developed the technology, but was acquired by Parallels (in Seattle, WA) in February, 2015 to extend their cross-platform support solutions.
$120
per year per user
VMware Workstation Player
Score 9.9 out of 10
N/A
VMware Workstation 17 Player is a platform for running a single virtual machine on a Windows or Linux PC to deliver managed corporate desktops. Organizations can use Workstation Player to deliver managed corporate desktops, while students and educators use it for learning and training.
N/A
Pricing
Parallels Remote Application Server (Parallels RAS)
Parallels Remote Application Server (Parallels RAS)
VMware Workstation Player
Likelihood to Recommend
Parallels
Scenarios where time is a factor in having a solution in place and up and running safely and securely. Where there are older devices that ordinarily wouldn't be up to the task of running modern apps and services. Where users need to work away from the network, and security is a concern.
VMware will work great for the following test scenarios:
Testing windows updates on a system
Testing a new software or a new software version
Creating a sandbox to test options/features of an OS
Creating different VM to test a software on different OS without the need to have physical machines for all of them
You can also use it as a "player" only where you have that static VM that you run from time to time as with my use for SAS University. Whenever you need to use the software, you simply start that VM.
The printing driver is quite excellent, both in the Parallels Client and on the HTML5 client.
Setup is incredibly easy; the default setup is very functional, and adding features is a breeze.
Speed is very acceptable in general for end-users, the clients adapt quite well to the amount of bandwidth available, and features are available to adjust further.
VMware Player supports a wide variety operating systems.
Unity mode makes it easy for the end user to utilize needed legacy applications while maintaining their familiar Host OS desktop. It's seamless to the point where the end user doesn't know they're running applications from a VM.
Parallels Remote Application Server (Parallels RAS) continually improves the product but has broken some features recently. For example the web management portal lost the ability to manage user sessions after a major update. That issue was fixed in a later release
Multi-monitor support beyond 4 monitors (It does handle up to 4 -1080 monitors well)
More options around connection security and MFA. current options are sufficient but limited
We've noticed some performance issues with Windows Server 2019 and 2022. I'd like to see more robust support for remote applications running from those platforms.
We have been using Parallels since it was called 2X - it is a major part of how we do business. It is fairly simple to use and maintain - staff like it, we like it. It is a product that makes a promise - and it keeps it. As Parallels evolves, and clean bandwidth becomes more readily available everywhere - it just makes sense to continue to use Parallels in our environment
I give a rating of 8 because VMware Player has its use cases, for example it requires the host OS to be logged in, and the VMware Player application to be opened and the Guest VM started. Only one VM can run at a time. I'd give a 9/10 to VMware Workstation because you can run shared VMs at startup without logging in or starting the workstation application. and i'd give ESX a 10/10 because ESX is the leader in enterprise visualization.
Parallels RAS was easy to setup, with great admin guides and resources. We especially liked the included Visio templates which made diagramming much easier. The reference deployment diagrams also simplified our deployment process. Our end users love Parallels RAS. Apps launch faster than Citrix, and the Parallels RAS client is far more reliable than Workspace.
Great product. Its user-friendly GUI and overall performance are really the biggest strength of this tool. The reason why I don't give a higher note is because of the price. Although it's decent (starting at around $200 for a license), there is a good free alternative in VirtualBox. Not everyone values friendly GUI as something worth paying for. For people that are more tech-savvy, I would recommend looking into VirtualBox as they might actually like the model better (with downloadable add-ons and packages).
If there are any issues with Parallels - they are usually more about the server operating systems than Parallels itself. It would be rare for us to have any reason to take Parallels offline - we schedule a reboot on the servers at 3am to keep the O/S itself fresh, but again - it is not a Parallels issue. If individual users have any issues we ask them to completely log out of parallels - which ends their session - and then back in - and that typically resolves the issue right away.
I am giving Parallels 9/10 on this one because the only application that sometimes seems slow or has issues - is Microsoft Outlook. It is sometimes the result of a pop-up that may not show up in the published application (vs full desktop). Other than that - pages load very quickly - and it does not seem to slow down other applications that are running at the same time. Most of our users run Outlook, softphone and Teams locally - and published applications for everything else. When they do that - it is very solid.
Integration isn't really relevant here but I see this question more as an OS compatibility for the VM. They state that they support over 200 different OS versions. I honestly have never tried anything else other than Ubuntu and Windows myself but nonetheless, this is impressive. I have not hit any limitation in my use of this software in terms of limitation or conflicts with other software.
Good support in place if required, very helpful when it comes to upgrades or any issues faced. The support team is knowledgeable, friendly, and quick to respond to issues The company also provides a range of online resources, including a knowledge base, documentation, and forums, which can be helpful before raising a ticket
VMware support is very knowledgeable on their products, eveything from AirWatch to ESX clusters. VMware is easy to contact, they stay in touch and see the issue through to the end and a final resolution. They keep you up to date on your issue status and don't leave you waiting for answers.
Overall, it was pretty simple compared to most other projects. Again, we had a strong familarity with the product so there was not much of a learning curve. Our 'biggest' issue is the end-user understanding of a 'local' application and a published application. For example - Online meetings need to run locally for camera/video to work smoothly so opening a link to a meeting from a published application continues to be an occasional issue.
Installing the application was easily completed on the twenty computers that needed VMware Player. Once those 20 users were configured we copied our virtual machine template to the 20 users and turned on their newly provisioned virtual machines. We then configured unity mode so the user could easily work from within the virtual machine from their host desktop.
Parallels Remote Application Server (Parallels RAS) provides the finest end user experience while being cost-effective and reducing administrative and support man hours. Parallels Remote Application Server (Parallels RAS) is platform agnostic; it works with various kinds of devices (computers, phones, tablets) and several operating systems (Windows, Linux, Apple, etc.), allowing users to access it on gadgets of their choice.
We added our Integrated Services Staff to parallels, with filtered, published applications - in a single afternoon. We added licensing and installed the desktop client software on multiple platforms both in the office and at remote sites all on the same day - and got remote users that had never used the product up and running - very quickly.
Our customers have had dramatic cost decreases due to no longer needing IT departments to work with our software.
We've been able to charge more for our hosting services due to our customers saving money in the long run. Parallels Remote Application Server has more than paid for itself, and the increased income has gone right back into the business.
Both our customers and our company have benefited from this transition.
