TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Paubox Email Suite

    Score9 out of 10
    N/APaubox, headquarted in San Francisco, offers their HIPAA compliant encrypted email service, the Paubox Email Suite, which features Encrypted Email, Inbound Security with ExecProtect, and Email DLP under one subscription.

    $29

    per month

    SpamHero

    Score9.1 out of 10
    N/ASpamHero, a service from iSparks, uses spam traps around the world to detect new spam and stop it from reaching users' inboxes. Senders' behaviors are tracked in real time, and senders' reputations are are weighed during the filtering process. And all spam caught is retained in a searchable quarantine, so anything caught can still be recovered.

    $8

    per month

    Pricing
    Paubox Email SuiteSpamHero
    Editions & Modules
    Standard
    $29
    per month up to 10 users
    Plus
    $59
    per month up to 10 users
    Premium
    $79
    per month up to 10 users
    Lite
    $8
    per month per domain
    Basic
    $10
    per month per domain
    Standard
    $15
    per month per domain
    Enterprise
    $99
    per month per domain
    Offerings
    Pricing Offerings
    Paubox Email SuiteSpamHero
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Paubox Email SuiteSpamHero
    Small Businesses
    DataMotion
    Score9.6 out of 10
    No answers on this topic
    Medium-sized Companies
    OpenText Core Email Encryption
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    DataMotion
    Score9.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Paubox Email SuiteSpamHero
    Likelihood to Recommend
    10.0
    (5 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Paubox Email SuiteSpamHero
    Likelihood to Recommend
    Paubox
    It is well-suited where you have access to manage your business's own domain settings. It is well-suited to medical professionals requiring send/receive email encryption of PHI/PII in compliance with HIPAA. It is less well-suited to solo users than group users, due to Paubox's requirement to buy licenses in sets of 3 (requiring you to pay $120x3=$360 yearly for 3 licenses, even if you only need 1 license).
    Incentivized
    Read full review
    iSparks Inc (SpamHero)
    This is a good solution for a small or medium business that gets a ton of spam. I’ve had users spam bombed several times in recent years and was able to tighten filters to prevent them from receiving so much subscription mail. For the price it’s a great value and while it doesn’t have the same feature set of services 5x the cost it’s a great entry point into email filtering.
    Read full review
    Pros
    Paubox
    • Email encryption.
    • Impersonation detection.
    • Email DLP.
    Incentivized
    Read full review
    iSparks Inc (SpamHero)
    • Filters email
    • email audit
    • Standard filtering and custom rules
    • Low price point
    Read full review
    Cons
    Paubox
    • Only drawback was the actual setup in Outlook was a little tricky. I called support and they made it easy.
    Incentivized
    Read full review
    iSparks Inc (SpamHero)
    • Some emails still get through
    • Strong filtering options delay delivery
    • Email limit is high, but it’s easy to worry about going over
    Read full review
    Usability
    Paubox
    No answers on this topic
    iSparks Inc (SpamHero)
    The online Interface is fairly straightforward and easy to admin. New features have been added since I started using it and we’ve always been able to find and release false positives when that does happen. Very Easy to find, release and approve-list emails and changes settings from the web interface.
    Read full review
    Alternatives Considered
    Paubox
    Paubox is much easier to use than other software we have tried. Once it's installed, we almost forget about it.
    Incentivized
    Read full review
    iSparks Inc (SpamHero)
    No answers on this topic
    Return on Investment
    Paubox
    • Paubox provided a plug-n-play solution, requiring no extra development, so the switchover cost was very low.
    • By integrating with our existing support system, Paubox added no overhead to our customer support.
    • The user experience is great for the vast majority of our customers (those whose email provider supports TTL encryption), so customer satisfaction remains high.
    Incentivized
    Read full review
    iSparks Inc (SpamHero)
    • Saves time
    • Prevents scams
    • Reduces email clutter
    Read full review
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