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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PDQ Deploy & Inventory

    Score9.2 out of 10
    N/APDQ.com headquartered in Salt Lake City offers PDQ Deploy, a software deployment tool used to keep Windows PCs up-to-date without bothering end users.

    $1,575

    per year per user

    Symantec IT Management Suite

    Score10 out of 10
    N/ASymantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.N/A
    Pricing
    PDQ Deploy & InventorySymantec IT Management Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PDQ Deploy & InventorySymantec IT Management Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPDQ was built by entrepreneurs & educators. Small businesses (<50 employees), nonprofits, and schools enjoy a 15% discount.—
    More Pricing Information
    Community Pulse
    PDQ Deploy & InventorySymantec IT Management Suite
    Considered Both Products
    PDQ
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    PDQ Deploy & InventorySymantec IT Management Suite
    IT Asset Management
    Comparison of IT Asset Management features of PDQ Deploy & Inventory and Symantec IT Management Suite
    Feature
    PDQ Deploy & Inventory
    -
    Ratings
    Symantec IT Management Suite
    8.6
    2 Ratings
    11% above category average
    Software and hardware inventory tracking00 Ratings7.02 Ratings
    License management00 Ratings10.02 Ratings
    Asset lifecycle monitoring00 Ratings9.02 Ratings
    Contract management00 Ratings9.02 Ratings
    Asset relationship management00 Ratings8.02 Ratings
    Best Alternatives
    PDQ Deploy & InventorySymantec IT Management Suite
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    KACE Asset Management Appliance
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    KACE Systems Management Appliance
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PDQ Deploy & InventorySymantec IT Management Suite
    Likelihood to Recommend
    9.6
    (12 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (6 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (5 ratings)
    8.0
    (1 ratings)
    User Testimonials
    PDQ Deploy & InventorySymantec IT Management Suite
    Likelihood to Recommend
    PDQ
    PDQ Inventory is great if you have a local network of computers on or off a domain. As long as you have a way to log into them with common credentials. Great for large organizations, particularly ones interconnected with VPNs. PDQ Inventory isn't so great for PCs that aren't connected to the same LAN the server is on. (i.e. non-vpn remote users) They used to have a remote agent you could install, but it was removed after numerous issues.
    Incentivized
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    Broadcom
    The Symantec IT Management Suite is used throughout the company (global). It is efficient and reports via email any type of problem found, from threats to attacks. The update on the clients is carried out without being noticed. When the system is doing some sort of scan, older computers are slow. Other than that, I believe it is an ideal software for monitoring the entire infrastructure.
    Incentivized
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    Pros
    PDQ
    • Push out new software
    • Push out Updates to current software
    • Push out patches and updates that we don't have other ways to push out
    • Keep end-users updated with little involvement
    Incentivized
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    Broadcom
    • End to end workstation imaging with a 45 minute average for OS, drivers and base software with only 1 technician touch to name the workstation.
    • Application usage reporting on what software is being used and how much - broken down by site, department and user.
    • 5% of managed workstations were patched.
    • IT lifecycle reports were automated with live inventory feeds to enable purchase reports.
    Incentivized
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    Cons
    PDQ
    • The facility to attempt re-deployment can be a bit easier to use, however, once you get used to it, it is OK.
    • The errors that it produces can be a bit cryptic, so could do with some sort of a verbose mode, when logging issues with packages being deployed.
    Incentivized
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    Broadcom
    • Increased memory consumption
    • Older machines can not support the program
    Incentivized
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    Likelihood to Renew
    PDQ
    PDQ is very useful and one of the tools that we use a lot.
    Incentivized
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    Broadcom
    No answers on this topic
    Usability
    PDQ
    The interface is straight forward and guides you through the process there. PDQ keeps track of the when new updates are made available writes the scripts and all l you need to do is push the button. (Mr George Jetson) Now with the download done you just sit back worry free and watch the software install in 1% of the time it would take to take care of the PC manually.
    Incentivized
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    Broadcom
    I am bit biased after using Symantec ITSM for 10 plus years. However, I found its ability to wrap everything into one console for at a view enterprise health a powerful tool for my department and others. The ability to provide self healing of software packages to workstations was especially powerful. The ability to customize data connections to other tools and automate those inputs and outputs let us provide the business data to support enterprise decisions on Hardware and software usage.
    Incentivized
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    Support Rating
    PDQ
    The built-in help menus and general ease of use render whatever systems support there might be almost irrelevant. There is stability in the system's simplicity; if you're in the position to use such a product, you're your own best friend. Simple web searches more often than not turn up the solution to any little niggles, such as what silent install switches specific applications require (a remarkably wide choice of options exist). System updates are timely and unobtrusive, installing in no time at all. Maybe I've just been lucky; if so, long may it continue!
    Incentivized
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    Broadcom
    With the Blue Coat acquisition the question remains on how much support Symantec is going to give the ITSM suite. Its just not that sexy anymore to have to support a product that touches all the hardware anymore. A few of the really good support reps have gone the way of private which is very concerning.
    Incentivized
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    Alternatives Considered
    PDQ
    This software was referred to us by an IT professional. Previously, we were installing the software with the help of remote desktop applications but it was very time consuming; it was wasting the user's time since he could not use his computer. After testing PDQ Deploy, we just never looked back.
    Incentivized
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    Broadcom
    We evaluated Norton and Kaspersky, we chose Symantec to provide more options and more guarantees. In addition, we have used the tool for more than 10 years in the company (the time I am working). It has an interface with all monitoring data and statistics. A specific display of each piece of connected equipment in the network, making monitoring easy and, in case of a threat, it notifies us.
    Incentivized
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    Return on Investment
    PDQ
    • Speed of deployment is very positive for new software setup, saving hours of testing and deployment locally
    • Made patching for large computer estate very efficient, another positive for staff not having to spend hours of patching individual machines
    • Works well for small team of IT's and again makes various repetitive tasks much easier
    Incentivized
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    Broadcom
    • Reduction of virus infections
    • Greater clarity in the reports
    • Monitoring the network and infra
    Incentivized
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    ScreenShots