Pega Customer Decision Hub optimizes customer lifetime value by providing an “always-on brain” to unify data, analytics, and channels into one connected experience. Customer Decision Hub collects data from every interaction as it’s taking place, combines that with the customer’s full interaction history to determine their current context, and then delivers nextbest-action recommendations. Pega aims to enable users to pivot between selling, serving, retaining, and nurturing in real time.
$97
Per User Per Month
SingleStore
Score8.2 out of 10
N/A
SingleStore aims to enable organizations to scale from one to one million customers, handling SQL, JSON, full text and vector workloads in one unified platform.
PRPC is a BPM and Case management suite from Pega Systems. Pega is a comprehensive suite which offers a unique theme of BPM development in the market. A no-coding approach based on rules with inheritance makes Pega a very powerful product but is very difficult to learn. Even, if we go to Pegasystems for training, we have to work on a project at least for a year to have some confidence. Areas where it requires improvements: 1) One of the first things that client's IT department questions about is proprietary BLOB column in PRPC, for them, it is a disadvantage, but as we all know BLOB is what makes the highly complex data model of any BPM application fit inside to a common schema which eliminates the help of a DBA. 2) Another area of improvement is: when using the wizards to generate rules (such as the connector wizards) you have to be careful about the level of coupling between the work object's data model and the interface's data model. This can also create maintenance issues. 3) The complete Pega suite of products have a long time to develop and deploy and it can be easily done using other low-cost software.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Good for Applications needing instant insights on large, streaming datasets. Applications processing continuous data streams with low latency. When a multi-cloud, high-availability database is required When NOT to Use Small-scale applications with limited budgets Projects that do not require real-time analytics or distributed scaling Teams without experience in distributed databases and HTAP architectures.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Pega Customer Engagement Suite is ready to use out of the box with several features, but custom development is always needed.
Although new features can be quickly implemented, they have to go through a screening Business analysis process, QA screening and SCRUM based development.
Pega eliminates the need for custom code, but there are rare cases where an specific requirement has little to no support from Pega, and implementing custom code can break OOB functionality and make the system unstable.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It does not release a patch to have back porting; it just releases a new version and stops support; it's difficult to keep up to that pace.
Support engineers lack expertise, but they seem to be improving organically.
Lacks enterprise CDC capability: Change data capture (CDC) is a process that tracks and records changes made to data in a database and then delivers those changes to other systems in real time.
For enterprise-level backup & restore capability, we had to implement our model via Velero snapshot backup.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
[Until it is] supported on AWS ECS containers, I will reserve a higher rating for SingleStore. Right now it works well on EC2 and serves our current purpose, [but] would look forward to seeing SingleStore respond to our urge of feature in a shorter time period with high quality and security.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Solutions are based around a business needs and even when implementing such solution, real time insights are also followed through showing the updates the business are implementing while informing the end users as what is new with technology.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
SingleStore excels in real-time analytics and low-latency transactions, making it ideal for operational analytics and mixed workloads. Snowflake shines in batch analytics and data warehousing with strong scalability for large datasets. SingleStore offers faster data ingestion and query execution for real-time use cases, while Snowflake is better for complex analytical queries on historical data.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The support deep dives into our most complexed queries and bizarre issues that sometimes only we get comparing to other clients. Our special workload (thousands of Kafka pipelines + high concurrency of queries). The response match to the priority of the request, P1 gets immediate return call. Missing features are treated, they become a client request and being added to the roadmap after internal consideration on all client needs and priority. Bugs are patched quite fast, depends on the impact and feasible temporary workarounds. There is no issue that we haven't got a proper answer, resolution or reasoning
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We allowed 2-3 months for a thorough evaluation. We saw pretty quickly that we were likely to pick SingleStore, so we ported some of our stored procedures to SingleStore in order to take a deeper look. Two SingleStore people worked closely with us to ensure that we did not have any blocking problems. It all went remarkably smoothly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Greenplum is good in handling very large amount of data. Concurrency in Greenplum was a major problem. Features available in SingleStore like Pipelines and in memory features are not available in Greenplum. Gemfire was not scaling well like SingleStore. Support of both Greenplum and Gemfire was not good. Product team did not help us much like the ones in SingleStore who helped us getting started on our first cluster very fast.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As the overall performance and functionality were expanded, we are able to deliver our data much faster than before, which increases the demand for data.
Metadata is available in the platform by default, like metadata on the pipelines. Also, the information schema has lots of metadata, making it easy to load our assets to the data catalog.
