Perimeter 81 vs. Zscaler Internet Access

I'd suggest that Perimeter81 is recommended when you want something that is easy to administrate, with little maintenance, unlike a VPN/secure network that you host and manage internally. We've had incidents when there has been downtime at Perimeter81, which has effectively locked us out of some of our secure services (anything locked down via IP). They have made improvements to their infrastructure and it seems to have improved in recent months, but this is something to keep in mind for critical connections

Incentivized

Zscaler Internet Access is an internet tunnel that pairs with the network adapter to secure traffic between servers and workstations. It can refresh policies automatically and log intrusions but does not broadcast intrusions. Cloud-based Zscaler Internet Access is easy to deploy and scale, with no hardware or software needed. In a hybrid model, Zscaler Internet Access performs some security functions on-premises and others in the cloud, allowing organizations to keep infrastructure. There is a slight learning curve from VPN and appliance architecture to this paradigm.

Incentivized

• Simple easy to read icon.
• You can hover over and see if you are logged in via the systems tray on your computer.
• Easy to switch between regions around the world.

Incentivized

• Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
• Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
• Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.

Incentivized

• Customer support was lacking before, now seems better.
• Had much difficulty using Chrome as my browser to install the app.
• Increase the throughput speeds at time would be nicer.

Incentivized

• Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
• Pricing is not transparent and quote based.
• Access to websites is a little too slow with Zscaler monitoring on.

Incentivized

Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.

Incentivized

I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.

Incentivized

In the beginning, it was a bit rough getting it to work and getting any kind of quality support from customer service. But recently they really improved their service and customer service. I believe they raise 100M in new funding which provides them the resources to make a better product with better tools and a better help desk.

Incentivized

Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).

• I think it is just a cost of doing business.
• I don't think the cost is too prohibitive.
• We also use it as an example of what a small cost can provide big protection for your security.

Incentivized

• ROI is there and it is safeguarding the data and user access to net.
• Being a cloud based can be scaled up when required.
• Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.

Incentivized