Phone.com vs. Proficonf (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Phone.com
Score 10.0 out of 10
N/A
Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.
$12.99
per month
Proficonf (discontinued)
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
Proficonf was a professional video conferencing platform that allowed hosting meetings with up to 250 participants without any downloads or installations, but worked on web browsers such as Google Chrome, Opera, Firefox, Safari, Microsoft Edge, plus Android &iOS mobile devices. From 2022 the software is no longer available, and the service has been discontinued.
$12
per month
Pricing
Phone.comProficonf (discontinued)
Editions & Modules
IP Phone Connection
$4.99
per month, per device
Phone Numbers
$4.99
per month
Call Recording
$7.99
per month
Basic Users
$12.99
per user, per month
Plus Users
$19.99
per user, per month
Pro Users
$29.99
per user, per month
Lice Receptionist
Starting at $90
per month
Global Phone Numbers
Starting at $4.99
per month
International Dialing
Vary Rates
Free
$0.00
5 participants
Pro
$12.00
100 participants
Premium
$25.00
250 participants
Business
pay-as-you-go
Offerings
Pricing Offerings
Phone.comProficonf (discontinued)
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.
More Pricing Information
Features
Phone.comProficonf (discontinued)
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Phone.com
10.0
2 Ratings
22% above category average
Proficonf (discontinued)
-
Ratings
Hosted PBX10.02 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
User templates10.02 Ratings00 Ratings
Call reports10.02 Ratings00 Ratings
Directory of employee names10.02 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Phone.com
10.0
2 Ratings
18% above category average
Proficonf (discontinued)
-
Ratings
Answering rules10.02 Ratings00 Ratings
Call recording10.02 Ratings00 Ratings
Call park10.01 Ratings00 Ratings
Call screening10.02 Ratings00 Ratings
Message alerts10.02 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Phone.com
10.0
1 Ratings
22% above category average
Proficonf (discontinued)
-
Ratings
Audio conferencing10.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Phone.com
10.0
2 Ratings
23% above category average
Proficonf (discontinued)
-
Ratings
Mobile app for iOS10.01 Ratings00 Ratings
Mobile app for Android10.01 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Phone.com
-
Ratings
Proficonf (discontinued)
8.8
2 Ratings
10% above category average
High quality audio00 Ratings9.12 Ratings
High quality video00 Ratings9.12 Ratings
Low bandwidth requirements00 Ratings9.12 Ratings
Mobile support00 Ratings7.92 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Phone.com
-
Ratings
Proficonf (discontinued)
9.1
2 Ratings
14% above category average
Desktop sharing00 Ratings9.12 Ratings
Whiteboards00 Ratings9.12 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Phone.com
-
Ratings
Proficonf (discontinued)
9.0
2 Ratings
9% above category average
Meeting initiation00 Ratings8.82 Ratings
Record meetings / events00 Ratings9.12 Ratings
Slideshows00 Ratings9.12 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Phone.com
-
Ratings
Proficonf (discontinued)
8.2
2 Ratings
1% above category average
Live chat00 Ratings9.12 Ratings
Q&A00 Ratings7.31 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Phone.com
-
Ratings
Proficonf (discontinued)
9.0
2 Ratings
11% above category average
User authentication00 Ratings9.12 Ratings
Participant roles & permissions00 Ratings8.82 Ratings
Best Alternatives
Phone.comProficonf (discontinued)
Small Businesses
CloudTalk
CloudTalk
Score 8.5 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 8.5 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Webex Meetings
Webex Meetings
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Phone.comProficonf (discontinued)
Likelihood to Recommend
10.0
(2 ratings)
9.1
(2 ratings)
User Testimonials
Phone.comProficonf (discontinued)
Likelihood to Recommend
Phone.com
Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
Read full review
Discontinued Products
Whenever you need to speak with someone who is not an experienced internet-user, Proficonf is the best. I mean there's a big green button you need to press. Sometimes you need to put your name. That's it. Even the old folks can handle it well. Also, we find Proficonf surprisingly good working with a non-stable internet connection. I mean, of course, quality is decreasing (they say it's adaptive), but the video remains smooth. Even in those cases, Proficonf has probably the smoothest video among all video conferencing services.
Read full review
Pros
Phone.com
  • Customer service and live chat are amazing
  • Simple, straight forward
  • Easy to setup
  • Affordable
Read full review
Discontinued Products
  • Super-easy to start a meeting
  • Available from mobile phones
  • Bunch of presenting tools
Read full review
Cons
Phone.com
  • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
  • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
Read full review
Discontinued Products
  • They need to fix their iOS.
  • Maybe more features would be good.
  • Separate service for webinars.
Read full review
Alternatives Considered
Phone.com
No answers on this topic
Discontinued Products
Proficonf proved to be a bit better than appear.in in terms of video quality and features. Zoom and Skype weren't any good for us. Proficonf is completely web-based, so it doesn't require a download like Skype or Zoom. Proficonf has much better video quality, there's no competition on that subject. And it's so much easier to use. However Skype is also a messenger, so we are still sometimes using it.
Read full review
Return on Investment
Phone.com
  • Reduced cost and improved our efficiency - all reps love it.
Read full review
Discontinued Products
  • Increased quality of sessions
  • Increased outreach to clients
  • Save time
Read full review
ScreenShots

Phone.com Screenshots

Screenshot of Phone.com Dashboard

Proficonf (discontinued) Screenshots

Screenshot of Landing pageScreenshot of PricingScreenshot of Meetings pageScreenshot of Metting room interfaceScreenshot of Demonstration sectionScreenshot of Workspace meetings page