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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Phone.com

    Score10 out of 10
    N/APhone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions.

    $12.99

    per month

    tl;dv

    Score8.8 out of 10
    N/Atl;dv is an AI Meeting Assistant for recording, transcribing, and summarizing a team’s meetings. It integrates with CRMs, ticketing systems, knowledge management platforms, and over 5000 other tools.

    $29

    per month per seat

    Pricing
    Phone.comtl;dv
    Editions & Modules
    IP Phone Connection
    $4.99
    per month, per device
    Phone Numbers
    $4.99
    per month
    Call Recording
    $7.99
    per month
    Basic Users
    $12.99
    per user, per month
    Plus Users
    $19.99
    per user, per month
    Pro Users
    $29.99
    per user, per month
    Lice Receptionist
    Starting at $90
    per month
    Global Phone Numbers
    Starting at $4.99
    per month
    International Dialing
    Vary Rates
    Pro
    $29
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Phone.comtl;dv
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Phone.comtl;dv
    Considered Both Products
    Phone.com
    No answer on this topic
    tl;dv
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Phone.comtl;dv
    Cloud PBX
    Comparison of Cloud PBX features of Phone.com and tl;dv
    Feature
    Phone.com
    10.0
    2 Ratings
    23% above category average
    tl;dv
    -
    Ratings
    Hosted PBX10.02 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
    User templates10.02 Ratings00 Ratings
    Call reports10.02 Ratings00 Ratings
    Directory of employee names10.02 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Phone.com and tl;dv
    Feature
    Phone.com
    10.0
    2 Ratings
    20% above category average
    tl;dv
    -
    Ratings
    Answering rules10.02 Ratings00 Ratings
    Call recording10.02 Ratings00 Ratings
    Call park10.01 Ratings00 Ratings
    Call screening10.02 Ratings00 Ratings
    Message alerts10.02 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Phone.com and tl;dv
    Feature
    Phone.com
    10.0
    1 Ratings
    23% above category average
    tl;dv
    -
    Ratings
    Audio conferencing10.01 Ratings00 Ratings
    Instant messaging10.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Phone.com and tl;dv
    Feature
    Phone.com
    10.0
    2 Ratings
    24% above category average
    tl;dv
    -
    Ratings
    Mobile app for iOS10.01 Ratings00 Ratings
    Mobile app for Android10.01 Ratings00 Ratings
    Best Alternatives
    Phone.comtl;dv
    Small Businesses
    CallFire
    Score9.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    No answers on this topic
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Phone.comtl;dv
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.7
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.5
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.4
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Phone.comtl;dv
    Likelihood to Recommend
    Phone.com
    Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
    Incentivized
    Read full review
    tl;dv
    Strongly recommend for all Sales teams, Customer Success teams, Partnerships teams. Basically anywhere where there is an external stakeholder and you have a continuous cadence of meetings set for regular engagement. Have seen it be very productive as we have a lot to catch up on regular progress items based on previous discussions that would have happened. Great for the use case when you are not able to join the meeting at all and your tl;dv assistant basically gives you a complete download of the call.
    Incentivized
    Read full review
    Pros
    Phone.com
    • Customer service and live chat are amazing
    • Simple, straight forward
    • Easy to setup
    • Affordable
    Incentivized
    Read full review
    tl;dv
    • It provides notes on the important details discussed during meetings
    • Its AI feature can be used to identify common FAQs asked by clients during demo meetings
    • The audio and video are clear and it's easy to navigate to specific parts in the recorded videos
    Incentivized
    Read full review
    Cons
    Phone.com
    • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
    • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
    Incentivized
    Read full review
    tl;dv
    • We face some challenges sometimes when tldv doesn't join the meeting properly. It blocks us and we have to rum some other notetaker we have. This usually happens when some person has the setting to have tldv always joining the meeting that the person is invited to. In this case, there's a conflict between the notetakers and we have to resolve them.
    Incentivized
    Read full review
    Likelihood to Renew
    Phone.com
    No answers on this topic
    tl;dv
    Some points could be improved and highlight the functions and versions. Alguns pontos poderiam ser melhorado e realçai as funções e versões.
    Incentivized
    Read full review
    Usability
    Phone.com
    No answers on this topic
    tl;dv
    Its average in everything and thus 5/10.
    Since it is free for the most part; my submission is go for it
    Don't expect anything amazing or out of the ordinary from it.
    Incentivized
    Read full review
    Support Rating
    Phone.com
    No answers on this topic
    tl;dv
    muy bueno
    Incentivized
    Read full review
    Implementation Rating
    Phone.com
    No answers on this topic
    tl;dv
    Apenas falta más claridade no treinamento para uso en varias plataformas
    Incentivized
    Read full review
    Alternatives Considered
    Phone.com
    No answers on this topic
    tl;dv
    tl;dv has an advantage over Gemini wherein it can follow a template if there is a preset. Gemini's greatest advantage is its Google integration, and how much more it can do with the LLM if I had follow-up questions
    Read full review
    Return on Investment
    Phone.com
    • Reduced cost and improved our efficiency - all reps love it.
    Incentivized
    Read full review
    tl;dv
    • Has helped save me at least 5 hrs weekly to help me draft Meeting summaries quickly
    • Helps keep me track of partner progress where each of the partners is driving $100K+ in Business and keep my followups on progress very professional
    • Having a schedule of 20+ meetings on a avg., I have tried multiple AI assistants but settled for tl;dv pro
    Incentivized
    Read full review
    ScreenShots

    Phone.com Screenshots

    Screenshot of Phone.com Dashboard