Phorest vs. Square Appointments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Phorest
Score 7.0 out of 10
N/A
Phorest is a salon management software platform from, from Phorest Salon Software in Ireland. The software focuses on appointments and online bookings and document management and elimination, as well as review collection, reputation management, staff performance reports, and client remarketing.N/A
Square Appointments
Score 10.0 out of 10
N/A
Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.
$29
per month per location
Pricing
PhorestSquare Appointments
Editions & Modules
No answers on this topic
Free
$0
Plus
$29
per month per location
Premium
$69
per month per location
Offerings
Pricing Offerings
PhorestSquare Appointments
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PhorestSquare Appointments
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PhorestSquare Appointments
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User Ratings
PhorestSquare Appointments
Likelihood to Recommend
7.0
(1 ratings)
9.1
(7 ratings)
Support Rating
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
PhorestSquare Appointments
Likelihood to Recommend
Phorest Salon Software
It's well suited if you own a salon and are looking for a software to manage all of your needs - stock/inventory, staff schedules, client bookings and rebookings. It's more salon focused than clinic focused (e.g. if you have a wellness center it's not ideal for consent forms for example). Changing staff price offering is a bit time consuming.
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Block, Inc (Square)
Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
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Pros
Phorest Salon Software
  • Appointment scheduling
  • SMS Reminders
  • Rebooking SMS
  • Support
  • Managing Clients
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Block, Inc (Square)
  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
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Cons
Phorest Salon Software
  • Better UI/UX - more intuitive to use
  • Better customer service support
  • Would prefer more hand holding during onboarding experience
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Block, Inc (Square)
  • Additional functionality: real-time availability calendar to customers
  • Not redirect away from our site to Square
  • Additional functionality: Ability for customers to add up sales when checking out
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Support Rating
Phorest Salon Software
No answers on this topic
Block, Inc (Square)
  • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
  • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
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Alternatives Considered
Phorest Salon Software
Phorest is a more modern software, although it can still be more intuitive to use its much better than other options out there. I feel it works great for someone who has been using salon software for many years and wants to upgrade to something more modern, or for someone who is switching over from pen and paper to manage their appointments
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Block, Inc (Square)
Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
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Return on Investment
Phorest Salon Software
  • More organization
  • Helped with business processes
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Block, Inc (Square)
  • Ease of scheduling brings in more appointments
  • Must have a card on system to schedule and prepay for an appointment
  • Offers multiple types of appointments
  • Cancellation fees
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ScreenShots