Decent option - Would recommend against other appointment software
November 08, 2022

Decent option - Would recommend against other appointment software

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Phorest

Phorest is great for appointment bookings, managing my schedule, storing client notes and contact details. It's a modern software that lives at the heart of your business. It's modern, easy to use. Feels like they are really trying to help business owners and offering things like automated review requests from clients. Would recommend it.
  • Appointment scheduling
  • SMS Reminders
  • Rebooking SMS
  • Support
  • Managing Clients
  • Better UI/UX - more intuitive to use
  • Better customer service support
  • Would prefer more hand holding during onboarding experience
  • Client rebooking SMS
  • Client Online Booking
  • Stock
  • More organization
  • Helped with business processes
Phorest is a more modern software, although it can still be more intuitive to use its much better than other options out there. I feel it works great for someone who has been using salon software for many years and wants to upgrade to something more modern, or for someone who is switching over from pen and paper to manage their appointments.

Do you think Phorest delivers good value for the price?

Yes

Are you happy with Phorest's feature set?

Yes

Did Phorest live up to sales and marketing promises?

Yes

Did implementation of Phorest go as expected?

Yes

Would you buy Phorest again?

Yes

It's well suited if you own a salon and are looking for a software to manage all of your needs - stock/inventory, staff schedules, client bookings and rebookings. It's more salon focused than clinic focused (e.g. if you have a wellness center it's not ideal for consent forms for example). Changing staff price offering is a bit time consuming.