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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Piano Amplifier

    Score8 out of 10
    N/AA solution to amplify content with AI-powered social publishing. Used to grow and engage an audience through real-time data and machine-learning optimization, guiding users to content, and to just the right place in the social conversation. Socialflow was acquired by Piano in 2022, and is now a Piano solution.N/A

    Smarsh

    Score7.5 out of 10
    N/AThe Smarsh Enterprise Platform is a unified, cloud-native solution designed to future-proof enterprise communications data strategies. Its technologies include elastic compute, natural language processing, machine learning and artificial intelligence.N/A
    Pricing
    Piano AmplifierSmarsh
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Piano AmplifierSmarsh
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Piano AmplifierSmarsh
    Listening/monitoring
    Comparison of Listening/monitoring features of Piano Amplifier and Smarsh
    Feature
    Piano Amplifier
    5.0
    2 Ratings
    42% below category average
    Smarsh
    -
    Ratings
    Boolean keyword searches5.12 Ratings00 Ratings
    Filtering out noise/spam4.62 Ratings00 Ratings
    Sentiment analysis5.12 Ratings00 Ratings
    Broad channel coverage5.12 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Piano Amplifier and Smarsh
    Feature
    Piano Amplifier
    5.1
    3 Ratings
    46% below category average
    Smarsh
    -
    Ratings
    Content planning and scheduling5.13 Ratings00 Ratings
    Audience targeting5.13 Ratings00 Ratings
    Content optimization5.13 Ratings00 Ratings
    Workflow management5.13 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Piano Amplifier and Smarsh
    Feature
    Piano Amplifier
    5.0
    3 Ratings
    48% below category average
    Smarsh
    -
    Ratings
    Automated routing and prioritization5.12 Ratings00 Ratings
    Customer interaction histories4.62 Ratings00 Ratings
    Bulk actions5.13 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Piano Amplifier and Smarsh
    Feature
    Piano Amplifier
    5.1
    3 Ratings
    41% below category average
    Smarsh
    -
    Ratings
    Lead generation5.13 Ratings00 Ratings
    Content marketing5.13 Ratings00 Ratings
    Paid media management5.13 Ratings00 Ratings
    Campaigns and promotions5.13 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Piano Amplifier and Smarsh
    Feature
    Piano Amplifier
    5.7
    3 Ratings
    37% below category average
    Smarsh
    -
    Ratings
    Twitter5.13 Ratings00 Ratings
    Facebook5.13 Ratings00 Ratings
    LinkedIn5.13 Ratings00 Ratings
    Google+9.01 Ratings00 Ratings
    Instagram5.13 Ratings00 Ratings
    Pinterest5.12 Ratings00 Ratings
    YouTube5.12 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Piano Amplifier and Smarsh
    Feature
    Piano Amplifier
    5.1
    3 Ratings
    41% below category average
    Smarsh
    -
    Ratings
    Campaign success analytics5.13 Ratings00 Ratings
    Real-time tracking5.13 Ratings00 Ratings
    Competitor analysis5.12 Ratings00 Ratings
    Account management
    Comparison of Account management features of Piano Amplifier and Smarsh
    Feature
    Piano Amplifier
    7.1
    3 Ratings
    11% below category average
    Smarsh
    -
    Ratings
    Role-based user permissions & privileges7.13 Ratings00 Ratings
    Mobile access7.13 Ratings00 Ratings
    Best Alternatives
    Piano AmplifierSmarsh
    Small Businesses
    Sendible
    Score7.2 out of 10
    Amazon S3 Glacier
    Score9 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Google Vault
    Score9.5 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Piano AmplifierSmarsh
    Likelihood to Recommend
    5.6
    (5 ratings)
    7.5
    (2 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    8.1
    (2 ratings)
    Usability
    5.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    5.6
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Piano AmplifierSmarsh
    Likelihood to Recommend
    Piano Software
    SocialFlow is well suited for Platform & keyword research : 1. In-depth research to identify requisite platforms & channels and the pertaining keywords, followed by query building to create search profiles & topic tags Social mediaplatforms Professional review forums Industry-focused discussion sites E-commerce websites Content streaming platforms data extraction​ 2. Setting up processes and tools for data extraction such as –-Social intelligence tools-Web scraping-Custom crawlers-Manual minimum (if applicable)
    Read full review
    Smarsh
    This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
    Incentivized
    Read full review
    Pros
    Piano Software
    • Posts without human input.
    • Monitors algorithms.
    • Easy to use interface.
    Incentivized
    Read full review
    Smarsh
    • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
    • Ethical walls: This keeps certain departments from talking to each other.
    • Very granular control. This is a big product meaning you can get very detailed with it.
    • Once it's configured and running, we hardly ever have any issues.
    Incentivized
    Read full review
    Cons
    Piano Software
    • I'd like to open up windows for more than one account/platform at time.
    Incentivized
    Read full review
    Smarsh
    • Its configuration options were very large and required a good deal of time to learn all of the various settings.
    Incentivized
    Read full review
    Likelihood to Renew
    Piano Software
    • Clarity of communication
    • Quality of product
    • Its sheer utility
    • How we now rely on it greatly
    • Reasonable price point
    Incentivized
    Read full review
    Smarsh
    It's the only product at this time that meets all of our requirements.
    Incentivized
    Read full review
    Usability
    Piano Software
    I give this rating as an outcome to understand competitor social strategy to improve strategic positioning. Drive improvement by benchmarking and serving to compete on content Identify trends, topics/themes, potential threats, etc. Improve campaigns by measuring and comparing audience reach, Interaction, etc. Measure engagement rate to analyze audience association.​ What themes/topics are generating higher engagement Insights to assist marketing teams in planning future campaigns
    Read full review
    Smarsh
    No answers on this topic
    Support Rating
    Piano Software
    They don’t seem to understand the issues when we explain them.
    Incentivized
    Read full review
    Smarsh
    No answers on this topic
    Alternatives Considered
    Piano Software
    We've also evaluated HootSuite and Sprout Social, and we used both in the past. SocialFlow is superior in its content system for creating, editing, and publishing posts. It's ideal for a team of our size. The cost is fair. It was overall the best option in all of the categories we were looking for.
    Incentivized
    Read full review
    Smarsh
    This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
    Incentivized
    Read full review
    Return on Investment
    Piano Software
    • Increased engagement
    • ROI
    • Efficiency
    • Transparency/data/insight
    Incentivized
    Read full review
    Smarsh
    • Faster investigative work has led to increased employee efficiency when working on security investigations.
    Incentivized
    Read full review
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