TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Picnic

    Score9 out of 10
    N/APicnic Customer Engagement Hub is a gamified engagement platform built by the business experts and game designers at PUG Interactive headquartered in Vancouver. A Software-as-a-Service (SaaS) cloud platform, Picnic is designed to make it possible to cost-effectively create online/digital applications and websites that solve business problems such as community loyalty, engagement, insights and user activation for companies and brands.N/A

    RepuGen

    Score10 out of 10
    N/ARepuGen is a HIPAA-compliant healthcare reputation management and patient experience platform that helps healthcare organizations automate patient satisfaction monitoring, collect feedback, and grow their practice. It serves small, medium, and large healthcare organizations, including medical groups, urgent care centers, individual practices, dental groups and more, all across the United States. RepuGen automates patient outreach through SMS and email, inviting…N/A
    Pricing
    PicnicRepuGen
    Editions & Modules
    No answers on this topic
    RepuGenie
    Contact RepuGen for quote
    per provider/per month
    10+ Providers
    Contact for quote
    per provider/per month
    Offerings
    Pricing Offerings
    PicnicRepuGen
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    PicnicRepuGen
    Small Businesses
    Kahoot!
    Score8.8 out of 10
    Brand24
    Score9 out of 10
    Medium-sized Companies
    Hoopla
    Score8 out of 10
    Birdeye
    Score8.7 out of 10
    Enterprises
    Kahoot!
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PicnicRepuGen
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PicnicRepuGen
    Likelihood to Recommend
    PUG Interactive, Inc
    Picnic Hub is well suited in the following scenarios: 1. Data segmentation and analytics 2. Keeping psychographic and actionable data 3. Increasing net engagement score of the employees 4. Increasing employee loyalty and satisfaction 5. Doing real-time reporting and analyzing data 6. Keeping personalized user profile 7. Giving competitive challenges to the employees
    Incentivized
    Read full review
    GMR Web Team
    RepuGen is well suited for any business looking to up their online reputation presence. It helps get great reviews while filtering out clients who may possibly leave negative reviews
    Incentivized
    Read full review
    Pros
    PUG Interactive, Inc
    • Integration with ERP and LMS software
    • Gamified motivational psychology for employee engagement and loyalty
    • Sophisticated adaptive learning to improve performance
    Incentivized
    Read full review
    GMR Web Team
    • Identifies unhappy customers so that we have the opportunity to make things right and convert them to a happy customer.
    • Invites only happy customers to review online.
    Incentivized
    Read full review
    Cons
    PUG Interactive, Inc
    • Points and badge system based on employee performance
    • Can introduce economic rewards system
    Incentivized
    Read full review
    GMR Web Team
    • I cannot think of any cons.
    Incentivized
    Read full review
    Support Rating
    PUG Interactive, Inc
    No answers on this topic
    GMR Web Team
    Great customer service. I talked to a few reps getting set up and they were friendly and easy to connect with. After signup I had a few questions and was able to get help quickly.
    Incentivized
    Read full review
    Alternatives Considered
    PUG Interactive, Inc
    Picnic Hub is a much better platform than Zeta. Picnic [Hub] has [a] better user interface and personalization.
    Incentivized
    Read full review
    GMR Web Team
    RepuGen was, by far, easier to use and I got more responses with it compared to the other company.
    Incentivized
    Read full review
    Return on Investment
    PUG Interactive, Inc
    • It has positive impact in overall employee loyalty
    • Air miles program is a great hit
    • Employee feels appreciated and connected with their organization
    Incentivized
    Read full review
    GMR Web Team
    • Customers see our positive online reviews and end up choosing us, ROI is high.
    Incentivized
    Read full review
    ScreenShots

    RepuGen Screenshots

    Screenshot of where RepuGen automatically captures and features positive experiences.Screenshot of ratings appearing across Google, Healthgrades, and WebMD, viewable from one screen in RepuGen.Screenshot of positive review acquisition, to build loyalty.Screenshot of how RepuGen retains unhappy patients by addressing their concerns before they reach public forums.Screenshot of instant review notifications, for fast response.Screenshot of a dashboard, organized for ease of use.