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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pike13

    Score8 out of 10
    N/APike13 (formerly Front Desk) delivers mobile scheduling, client management, and payment processing to gyms, spas, and instructional facilities (e.g. martial arts, music studio) and franchises. Pike13 was acquired by Jonas Software in January 2018.N/A

    Salesforce Maps

    Score10 out of 10
    Small Businesses (1-50 employees)
    Salesforce Maps (formerly MapAnything) helps users map their CRM data. Users can: View customer, prospect, employee, partner, & competitor locations Build routes, call lists, campaigns, & event invite lists directly from the map Map wins & losses and visualize team activities & performance Maps is Salesforce-integrated & was built on Force.com. According to the vendor, the software has 1400+ customers so far. Use cases include: Field…

    $30

    per user / month

    Pricing
    Pike13Salesforce Maps
    Editions & Modules
    No answers on this topic
    Winter 2017 / 10.4.6
    $30
    per user / month
    Offerings
    Pricing Offerings
    Pike13Salesforce Maps
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details$ 45 / month (minimum) 1% on first $10,000 / month $2 per $1,000 over $10,000—
    More Pricing Information
    User Ratings
    Pike13Salesforce Maps
    Likelihood to Recommend
    8.0
    (2 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    7.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Pike13Salesforce Maps
    Likelihood to Recommend
    Jonas Software
    Pike13 is well suited for a membership/subscription based service business, where invoicing is directly tied to a scheduled event. It is limited as a "retail cash register" for the sale of physical goods/merchandise with no readily available inventory system tied to sales.
    Incentivized
    Read full review
    Salesforce
    This is best suited when there is territory management at the field or rep level. One can easily distribute the area/ locality, balance revenue, and optimize sales/outcome. However, this may be less appropriate for organizations that operate entirely on remote sales or for those where geographic location does not matter.
    Incentivized
    Read full review
    Pros
    Jonas Software
    • Scheduling
    • Establishing purchasing platform
    • Enrolling new clients and staff
    Incentivized
    Read full review
    Salesforce
    • Drilling down from the map point, to account/work order/opportunity.
    Incentivized
    Read full review
    Cons
    Jonas Software
    • The ability of the reporting function is strong, but the interface is not user friendly.
    • The payroll function would be more powerful if it was integrated with main payroll providers.
    Incentivized
    Read full review
    Salesforce
    • They just restructured their pricing model and we are ending our contract because of it - you have to pay for 10 users.
    • The crossover with accounts and contacts are hard to map.
    • The window sizes when navigating the maps are difficult to work with.
    Incentivized
    Read full review
    Usability
    Jonas Software
    No answers on this topic
    Salesforce
    It aligns well with business needs. We clearly get productivity gain, and its seamless integration with Salesforce makes things easier. The ability to visualize things and performance geographically helps us to make better decisions. It also saves us lots of time and effort and increases efficiency.
    Incentivized
    Read full review
    Support Rating
    Jonas Software
    I haven't used the support at Pike13 directly. Our franchisor's IT department serves as an intermediary and seeks support at Pike13 on our behalf when required.
    Incentivized
    Read full review
    Salesforce
    Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic
    Incentivized
    Read full review
    Alternatives Considered
    Jonas Software
    I have not used similar products.
    Incentivized
    Read full review
    Salesforce
    Allows for many more contacts to be loaded into the map.
    Incentivized
    Read full review
    Return on Investment
    Jonas Software
    • Reduced admin after implementation
    • Great ROI
    Incentivized
    Read full review
    Salesforce
    • For the first time, we were able to see donors on a map which was life-changing.
    • Its allowed us to target donors on trips and other email campaigns when we haven’t been able to before.
    Incentivized
    Read full review
    ScreenShots

    Pike13 Screenshots

    Screenshot of Front Desk works on your phone, tablet, and desktopScreenshot of Check clients in quickly with QR codes from a mobile deviceScreenshot of You, your staff, and clients can manage their profilesScreenshot of Schedule clients from any device