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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pike13

    Score8 out of 10
    N/APike13 (formerly Front Desk) delivers mobile scheduling, client management, and payment processing to gyms, spas, and instructional facilities (e.g. martial arts, music studio) and franchises. Pike13 was acquired by Jonas Software in January 2018.N/A

    SignUpGenius

    Score7 out of 10
    N/ASignUpGenius in Charlotte offers an event sign up and registration site and service for entities organizing small groups, with payment processing, email and text reminding, forms with visual design themes and templates, among other features.N/A
    Pricing
    Pike13SignUpGenius
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Pike13SignUpGenius
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details$ 45 / month (minimum) 1% on first $10,000 / month $2 per $1,000 over $10,000—
    More Pricing Information
    Community Pulse
    Pike13SignUpGenius
    Considered Both Products
    Jonas Software
    No answer on this topic
    SignUpGenius
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    14 Answers
    Best Alternatives
    Pike13SignUpGenius
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    CheckPoint
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    CheckPoint
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Pike13SignUpGenius
    Likelihood to Recommend
    8.0
    (2 ratings)
    9.0
    (20 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    7.5
    (9 ratings)
    User Testimonials
    Pike13SignUpGenius
    Likelihood to Recommend
    Jonas Software
    Pike13 is well suited for a membership/subscription based service business, where invoicing is directly tied to a scheduled event. It is limited as a "retail cash register" for the sale of physical goods/merchandise with no readily available inventory system tied to sales.
    Incentivized
    Read full review
    SignUpGenius
    If you are planning large events and you need an accurate headcount, the SignUpGenius is for you! Additionally, if you are trying to get a variety of volunteers to meet various needs, then you should really check out SignUpGenius! One specific way that we have used SignUpGenius is by getting the parents of our youth ministry students to bring refreshments to youth groups on Sunday mornings. We set up a SignUpGenius sign-up sheet where they can all sign up for various Sundays to bring refreshments, which really helps our students focus on Sundays.
    Incentivized
    Read full review
    Pros
    Jonas Software
    • Scheduling
    • Establishing purchasing platform
    • Enrolling new clients and staff
    Incentivized
    Read full review
    SignUpGenius
    • Easy to access. No login or registration is required for people to sign up for slots--just click the link and go.
    • No real technical expertise or knowledge is necessary to successfully use the tool.
    • Several different options/styles of signups are available.
    Incentivized
    Read full review
    Cons
    Jonas Software
    • The ability of the reporting function is strong, but the interface is not user friendly.
    • The payroll function would be more powerful if it was integrated with main payroll providers.
    Incentivized
    Read full review
    SignUpGenius
    • Some of the layout and terminology are a little confusing and could be more user-friendly. It took me some time and playing around to figure out that the days and times you put in are a step which just produces a grid of possible times, and that choosing which slots to activate is a second step required. It later made sense why it was set up this was (allows you to input a large block of times at once and then select the particular ones you need, and makes it possible to add a second person with a different schedule on the same sign up, giving the appointment setters more options overall to choose from)
    • Wish it would intuitively (or add an option to...) replicate location for any additional days and times you add to the same sign up. Has to be manually added (or copied and pasted).
    Incentivized
    Read full review
    Likelihood to Renew
    Jonas Software
    No answers on this topic
    SignUpGenius
    It is a great product that works efficiently for our needs
    Incentivized
    Read full review
    Support Rating
    Jonas Software
    I haven't used the support at Pike13 directly. Our franchisor's IT department serves as an intermediary and seeks support at Pike13 on our behalf when required.
    Incentivized
    Read full review
    SignUpGenius
    I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.
    Incentivized
    Read full review
    Alternatives Considered
    Jonas Software
    I have not used similar products.
    Incentivized
    Read full review
    SignUpGenius
    I prefer the use of SignUpGenius as it is more user-friendly. I am not limited to 10 questions and then have to pay for additional features. While I do not like the additional feature payment, as we are a nonprofit, I will continue using the free services.
    Incentivized
    Read full review
    Return on Investment
    Jonas Software
    • Reduced admin after implementation
    • Great ROI
    Incentivized
    Read full review
    SignUpGenius
    • Being able to share the form with people inside and outside your organization allows less back and forth via email when scheduling meetings - saving time and money
    • The free version is available as long as you'd like - it's not a trial version - a lot of companies can get away with only using the free version
    Incentivized
    Read full review
    ScreenShots

    Pike13 Screenshots

    Screenshot of Front Desk works on your phone, tablet, and desktopScreenshot of Check clients in quickly with QR codes from a mobile deviceScreenshot of You, your staff, and clients can manage their profilesScreenshot of Schedule clients from any device