PingPlotter vs. Statseeker

PingPlotter was perfect for a before and after change related to network infrastructure. We were able to easily identify and pinpoint the hops where latency occurred and if it was related to our internal change or if it is external and out of our control. If the issue resided with the ISP we could open a ticket with them and provide the PingPlotter share link so the techs could see the results as well. The program gets the jobs done but could use some improvement related to an updated user interface.

Incentivized

Statseeker is an excellent choice to monitor a small, medium or large network. It uses SNMP to monitor switches, routers, appliances and really anything that has SNMP. The reports and output you can get from the system are invaluable. The speed of the system compared to other monitoing systems is great. Overall an excellent system.

Incentivized

• Plotting pings over long periods of time.
• Visually displaying metrics such as uptime, packet loss and response times.
• It has an easy to use console.

Incentivized

• Extremely fast and responsive.
• It can poll huge amounts of data quickly.
• Excellent reporting features.

Incentivized

• learning curve of product took some time
• configurations to allow remote access can be improved
• security measures for remote access ?

Incentivized

• The user interface could be improved.
• Support can take some time to respond as they are based in Australia. However, they may be moving to the US.
• More dashboard customization.

Incentivized

I have not had much contact with the PingPlotter support, only one time have I went to them and it was a positive experience. The questions I had were answered quickly and professionally. I have no issue with the experience I had with the Support team. This was from before and after the purchase of the product.

Incentivized

Support is very good, however, they have been based out of Australia so you have to deal with the time difference. Once you get them they are excellent. I have heard they are shifting some of the company to the US so that should help with support.

Incentivized

It didn’t come up to my expectations cause of Being

1. Less active
2. More pricey

3. Heavily weighted for our systems. On the contrary, PIngPlotter is entirely different from our
prior experience as it is fast, active, reasonable price, and is very light for
our systems. All this makes it a highly favorable tool for our company’s needs.

Incentivized

Both are similar, but I feel Statseeker is more feature-rich and the user interfaces much much faster than NPM. The UI is not quite as good as NPM, but I believe the slimmed-down UI is what allows for such fast query speeds.

Incentivized

• Great ROI, troubleshooting time has been reduced by 90%
• Network Discoveries used to take 2 to 3 hours and were inconsistent - now it is a matter of minutes
• lacks integration into our MSP toolkit, and we now use it as a stand alone product

Incentivized

• Great visualization of problem areas.
• It helps speed up problem resolution.
• Great capacity planning.

Incentivized