Pipeline CRM vs. servis

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pipeline CRM
Score 5.5 out of 10
N/A
Founded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.
$29
per month
servis
Score 10.0 out of 10
N/A
servis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction.
$90
per month per user
Pricing
Pipeline CRMservis
Editions & Modules
Start
$300
per year per user
Develop
$396
per year per user
Develop
$588
per year per user
Professional
$90
per month per user
Enterprise
$180
per month per user
Offerings
Pricing Offerings
Pipeline CRMservis
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Community Pulse
Pipeline CRMservis
Features
Pipeline CRMservis
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Pipeline CRM
6.9
5 Ratings
12% below category average
servis
10.0
1 Ratings
25% above category average
Customer data management / contact management8.05 Ratings10.01 Ratings
Workflow management8.05 Ratings10.01 Ratings
Territory management7.04 Ratings10.01 Ratings
Opportunity management8.05 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)4.05 Ratings10.01 Ratings
Contract management5.05 Ratings10.01 Ratings
Quote & order management6.03 Ratings10.01 Ratings
Interaction tracking9.05 Ratings10.01 Ratings
Channel / partner relationship management7.04 Ratings10.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Pipeline CRM
7.8
3 Ratings
2% above category average
servis
10.0
1 Ratings
27% above category average
Case management7.03 Ratings10.01 Ratings
Call center management8.21 Ratings10.01 Ratings
Help desk management8.21 Ratings10.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Pipeline CRM
5.0
4 Ratings
43% below category average
servis
10.0
1 Ratings
26% above category average
Lead management8.04 Ratings10.01 Ratings
Email marketing2.02 Ratings10.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Pipeline CRM
4.5
5 Ratings
52% below category average
servis
10.0
1 Ratings
26% above category average
Task management3.04 Ratings10.01 Ratings
Billing and invoicing management5.53 Ratings10.01 Ratings
Reporting5.03 Ratings10.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Pipeline CRM
6.7
5 Ratings
13% below category average
servis
10.0
1 Ratings
27% above category average
Forecasting8.03 Ratings10.01 Ratings
Pipeline visualization5.05 Ratings10.01 Ratings
Customizable reports7.05 Ratings10.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Pipeline CRM
9.5
5 Ratings
21% above category average
servis
10.0
1 Ratings
27% above category average
Custom fields10.05 Ratings10.01 Ratings
Custom objects10.05 Ratings10.01 Ratings
Scripting environment8.21 Ratings10.01 Ratings
API for custom integration10.05 Ratings10.01 Ratings
Security
Comparison of Security features of Product A and Product B
Pipeline CRM
6.0
3 Ratings
33% below category average
servis
10.0
1 Ratings
18% above category average
Single sign-on capability6.02 Ratings10.01 Ratings
Role-based user permissions6.02 Ratings10.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Pipeline CRM
8.1
2 Ratings
9% above category average
servis
10.0
1 Ratings
30% above category average
Social data8.12 Ratings10.01 Ratings
Social engagement8.21 Ratings10.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Pipeline CRM
4.6
3 Ratings
47% below category average
servis
10.0
1 Ratings
29% above category average
Marketing automation2.03 Ratings10.01 Ratings
Compensation management7.31 Ratings10.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Pipeline CRM
8.0
5 Ratings
6% above category average
servis
6.0
1 Ratings
23% below category average
Mobile access8.05 Ratings6.01 Ratings
Best Alternatives
Pipeline CRMservis
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Pipeline CRMservis
Likelihood to Recommend
7.0
(6 ratings)
10.0
(1 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(1 ratings)
10.0
(1 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Pipeline CRMservis
Likelihood to Recommend
Pipeline CRM PipelineDeals
If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
Read full review
FreeAgent Network, Inc
FreeAgent CRM allows a sales professional to be on top of their pipeline, sales funnel, activity, and projections! It's easy to use, easy to understand, and easy to navigate. It's very customizeable to your organization liking and organizations needs.
Read full review
Pros
Pipeline CRM PipelineDeals
  • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
  • Reporting: We were able to setup all types of reporting and tracking.
  • Ease of Use: While the platform was powerful, it was always easy to use.
Read full review
FreeAgent Network, Inc
  • Pipeline View
  • Task Management
  • Sales Funnel Evaluation
  • Sales Projection
Read full review
Cons
Pipeline CRM PipelineDeals
  • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
Read full review
FreeAgent Network, Inc
  • Emailing compatibility from the platform
  • Calling compatibility from the platform
  • A more automated Task logging process
Read full review
Likelihood to Renew
Pipeline CRM PipelineDeals
If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
Read full review
FreeAgent Network, Inc
No answers on this topic
Usability
Pipeline CRM PipelineDeals
The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
Read full review
FreeAgent Network, Inc
It's easy to use, very customizable, and very effective!
Read full review
Support Rating
Pipeline CRM PipelineDeals
Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
Read full review
FreeAgent Network, Inc
No answers on this topic
Alternatives Considered
Pipeline CRM PipelineDeals
The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
Read full review
FreeAgent Network, Inc
I have not used previous CRMS.
Read full review
Return on Investment
Pipeline CRM PipelineDeals
  • Has made us understand sales tactics that are working
  • Easily create forecasting on growth in multiple categories
  • Understand our process and what we need to improve on in closing deals
Read full review
FreeAgent Network, Inc
  • FreeAgent CRM has allowed me to be on top of my pipeline, which has led to countless closed deals.
  • FreeAgent CRM has given me the understanding of my true activity, allowing for me to make adjustments to my sales processes, leading to more sales.
  • FreeAgent CRM has allowed me to be on top of the larger enterprises and has led to closed deals with larger accounts.
Read full review
ScreenShots

Pipeline CRM Screenshots

Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources