Pipeline Suite is a very niche product, but for anyone who has ever dealt with the construction bidding process, you can understand the need for it. With Pipeline Suite, it is so easy to request bids, share documents and plans, and coordinate schedules for submittals. We are able to prequalify sub contractors and vendors at a faster pace as well with the product
It is very adaptable to our business plan. Also, it is very cost-effective than any other software I used while working with previous companies. Also, as previously mentioned it helps a lot with our takeoffs, customers know what the job consists of, and what our costs are, and make it easy to pass on job management items to others.
I have found that the customer support team has an understanding of the construction bidding process. They have been able to see issues through our eyes, so to speak, not just through the eyes of a software company. They have always been very timely in their responses and seem to go above and beyond to solve issues
I dealt with one individual and the owner. After making me feel stupid for not being able to get an up to date price list from my suppliers, they decided to try. There were unsuccessful as well. The right thing to do would have been to refund my money, but they refused to do that. I was lied to and basically called a liar on many occasions (including in emails). I have never had an experience like this with a company before. Most of the other companies guarantee their products and would refund your money if something was wrong, didn't work or you were unsatisfied. Not this company! They could care less once they have their money.
I don't have a lot of personal experience with SmartBid, but from what I hear from other colleagues, Pipeline Suite makes it easier for subcontractors to access documents/plans and to respond to bids. The interface and design of Pipeline Suite is more modern and the user experience is a major upgrade from SmartBid
We selected TurboBid because it was very cost-effective. The adaptability to use this program is also very easy and guidable. The database has a very large capacity. Along with the accuracy of the program as well. As you can see there are many reasons to go with TurboBid as it delivers to the contractors with ease.
