TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pirate Ship

    Score9.9 out of 10
    N/APirate Ship is a shipping solution presented by the vendor as an ecommerce ordering solution with cheap rates for USPS shipping.N/A

    ShipMonk

    Score10 out of 10
    N/AShipMonk headquartered in Ft. Lauderdale supports eCommerce order fulfillment by providing what they present as a personal and attentive fulfillment and inventory management solution for today's global economy, a multichannel order fulfillment service and software designed to enable SMBs to focus on building their brand and achieving next-level growth.N/A
    Pricing
    Pirate ShipShipMonk
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Pirate ShipShipMonk
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Pirate ShipShipMonk
    Considered Both Products
    Pirate Ship
    No answer on this topic
    ShipMonk
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    Pirate ShipShipMonk
    Likelihood to Recommend
    9.9
    (5 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.5
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Pirate ShipShipMonk
    Likelihood to Recommend
    Pirate Ship
    If you need mailing labels, Pirate Ship is cheap, very organized and creates SCAN forms for USPS
    Read full review
    ShipMonk
    It's well-suited for companies of a smaller size that want to easily manage their shipping needs. When you are working in a small team environment you often are tasked with "wearing multiple hats", that's when a shipping software like ShipMonk comes in handy. People can collaborate and work on the same task at the same time.
    Incentivized
    Read full review
    Pros
    Pirate Ship
    • Great average ship rates for USPS domestic and international.
    • Tracking bulk shipments is easy.
    • It integrates with chargify.
    Incentivized
    Read full review
    ShipMonk
    • The user interface is excellent
    • Easy to use
    • Great integration
    • Cost friendly
    Incentivized
    Read full review
    Cons
    Pirate Ship
    • I wish unused shipping labels were flagged more clearly to make it easy to request refunds
    • No multi-user functionality, so you have to share an account
    • Better email notifications about things like undeliverable packages
    Incentivized
    Read full review
    ShipMonk
    • Direct integration to certain ERPs
    • Add "How-to" videos
    • More frequent updates
    Incentivized
    Read full review
    Support Rating
    Pirate Ship
    I have not had to use Pirate Ship's customer support because their product is wonderful and easy to use. I am sure based on the quality of their product that their customer service is also fantastic
    Incentivized
    Read full review
    ShipMonk
    No answers on this topic
    Alternatives Considered
    Pirate Ship
    Pirate Ship is the best for USPS shipping labels, hands down.
    Incentivized
    Read full review
    ShipMonk
    ShipMonk often offers better pricing and user interface which stacks up really well against their similar competitors. As a small business, you often look for all kinds of ways to help your company save money where it can, and when you can do that in one of the most costly departments (shipping) it's an easy choice to make.
    Incentivized
    Read full review
    Return on Investment
    Pirate Ship
    • No up charging = Positive
    Incentivized
    Read full review
    ShipMonk
    • Saves tons of time having all vendors under one roof.
    • Easy collaborations
    • Saves money in the long run
    Incentivized
    Read full review
    ScreenShots