PlanPlus Online vs. TIBCO® BPM Enterprise

I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.

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TIBCO BPM Enterprise allows integration with Corporate LDAP and at the same time define Role Based Access Control which helps in authentication and authorization of the users. It supports both default database and custom database. Drag and drop feature allows easy and faster way to do the development. It has support for deployment from design studio and scripted deployment as well. TIBCO BPM Enterprise has a wide range of plugins for development.

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• Weekly and Monthly Planner is very productive.
• Task Delegation and Pipeline Tracker are easy to use and efficient.
• Goal Planning helped us as well to identify our chances.

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• Workspace and Openspace Console that offers a powerful method for troubleshooting and viewing the routing within a process
• Easy representation of the corporate organization
• Powerful IDE to design a business process as a TIBCO Business Studio BPM Edition
• Testing and Debugging

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• When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
• The inability to make personalized the labels for our insurance terms.

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• A little bit too conservative. Not really anything leading edge. [Tibco] has plenty of customers, and that means they will probably be around forever, but [product enhancements] seem to be more [abundant in competitor product offerings].
• It would be great to have some pre-defined themes. Pie chart labels - it would be great to get more options for sizing and placement.
• I find it hard to trust the online portal too much. I doubt the security that is offered by this software.

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It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI

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TIBCO BPM Enterprise can be integrated with other technologies like React UI which can be used to customize front end and TIBCO Business Works for processing. Services created in TIBCO BPM Enterprise can be exposed to REST which can be shared as API to external systems. Users can be created and modifies very easily using out of the box TIBCO BPM Openspace and Workspace. Events can be customized and this data can be used to generate reports.

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Independently Invited by TrustRadius

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There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.

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Independently Invited by TrustRadius

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Because our support team is always available also for development suggestions.

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PlanPlus Online is much nicer than Salesforce and also much faster.

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For BPM we looked at some IBM products suites, BPM Online, Oracle products and Pega Systems. The decision to go with AMX BPM was based on the evaluation by the software architect team and the cost of acquiring the TIBCO suites.

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• Better lead management
• Increased lead efficiencies with drip programs

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• In order to create a BPM management, you need to make a very solid data management model, which becomes very important in its reuse
• The business process is very often unconnected with the implementation logic and therefore plays in favor of the re-usability of the software
• Large customization at log level for which managing these tools can be handled minimizing effort

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info