TrustRadius

Pluspoint vs. Reviews.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pluspoint
Score 0.0 out of 10
N/A
Pluspoint helps multi-location businesses and franchises to boost their local SEO to attract more organic traffic by providing automation solution for managing customer reviews. With its help businesses can collect customer feedback through various channels including email, SMS, WhatsApp, and QR codes, intercept negative reviews with real-time alerts and get more positive reviews on major platforms like Google, Facebook, TripAdvisor and others.N/A
Reviews.io
Score 8.0 out of 10
N/A
Reviews.io is a consumer ratings & reviews platform. The vendor says their differentiation is outstanding customer service and affordable pricing with 0 long contracts. The vendor promises it doesn't just encourage trust, it embodies trust, with morals in all the right places. The vendor also prides itself on being a technologically-advanced review platform with features including: In-Email Review Forms SMS Collection Competitor Analysis Engage Bot…
$89
per month
Pricing
PluspointReviews.io
Editions & Modules
No answers on this topic
GROWTH
$89
per month
PROFESSIONAL
$159
per month
ENTERPRISE
From $499
per month
Offerings
Pricing Offerings
PluspointReviews.io
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
PluspointReviews.io
Best Alternatives
PluspointReviews.io
Small Businesses
Growave
Growave
Score 9.7 out of 10
Growave
Growave
Score 9.7 out of 10
Medium-sized Companies
PowerReviews
PowerReviews
Score 7.8 out of 10
PowerReviews
PowerReviews
Score 7.8 out of 10
Enterprises
PowerReviews
PowerReviews
Score 7.8 out of 10
PowerReviews
PowerReviews
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PluspointReviews.io
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
PluspointReviews.io
Likelihood to Recommend
Pluspoint
No answers on this topic
Reviews.io
Reviews.io is a great option for any ecommerce site that is looking to gather company and product reviews to help make the customer purchasing decision easier. Their BCC integration appears to make it possible to use their services with any platform so long as you can edit the email order confirmation templates.
Charles Combs | TrustRadius Reviewer
Charles Combs
Head of Marketing
Read full review
Pros
Pluspoint
No answers on this topic
Reviews.io
  • Widget library with customizable, mobile-friendly widgets.
  • Custom widgets can be built for you.
  • WYSIWYG and HTML email templates.
  • Instagram and UGC gallery included.
  • Sync your product catalog via Merchant Center.
Charles Combs | TrustRadius Reviewer
Charles Combs
Head of Marketing
Read full review
Cons
Pluspoint
No answers on this topic
Reviews.io
  • Setting up isn't hard, but the documentation conflicts with itself sometimes.
  • They reference a BigCommerce app that isn't available (yet).
Charles Combs | TrustRadius Reviewer
Charles Combs
Head of Marketing
Read full review
Support Rating
Pluspoint
No answers on this topic
Reviews.io
We had to reach out a few times during the setup process and we never had to wait more than a few minutes to get a response via their online chat. When a more in-depth answer was required they followed up via email and pulled in other team members when necessary.
Charles Combs | TrustRadius Reviewer
Charles Combs
Head of Marketing
Read full review
Alternatives Considered
Pluspoint
No answers on this topic
Reviews.io
Reviews.io has a similar product offering as the other well known review collection companies. However, they are much more competitive in terms of pricing and that was a big influence on our decision to go with them. They also have a library of widgets you can choose from and customize to make publishing reviews on your website very easy. It's not a cookie cutter solution, which we really like.
Charles Combs | TrustRadius Reviewer
Charles Combs
Head of Marketing
Read full review
Return on Investment
Pluspoint
No answers on this topic
Reviews.io
  • Increased customer trust through verified company and product reviews.
Charles Combs | TrustRadius Reviewer
Charles Combs
Head of Marketing
Read full review
ScreenShots

Pluspoint Screenshots

Screenshot of Featuring shortcuts and detailed metrics used to manage customer feedback, track a business's online reputation, and build customer loyalty.Screenshot of Pluspoint's platform allows clients to manage their reviews across multiple review platforms, including Google, Facebook, TripAdvisor, and others, in one place.Screenshot of By using features like NPS rating distribution, response rating distribution and sentiment trends, businesses can monitor their progress and pinpoint areas for improvement.Screenshot of Detecting the connotation of a keyword in a review enables businesses to evaluate whether it was mentioned positively or negatively, offering valuable insights into customer sentiment towards their products or services.Screenshot of Encouraging the sharing of positive reviews and promptly responding to negative ones, businesses can enhance their overall customer experience and expand their online presence through the use of Pluspoint.