Pointerpro vs. TestInvite

I found the platform to be very suitable for assessment/survey products. Nevertheless, the offer is limited to some markets and may not work well for countries that have different languages, especially Asian countries. I have yet to test this out myself, but fingers crossed. I hope it works. It would be nice if the company could advise exactly which country the platform is working in.

Incentivized

Very supportive, evolved quickly, had a markedly more advanced experience with them from the first year we collaborated to the second as they were very open to suggestions and agile in making improvements according to our feedback. Very patient with our constant contacting and extremely congenial when handling challenging situations. As mentioned in the suggested improvements, a more modernized look and feel to the user interface would add much value to the experience.

• Intuitive branching logic mechanics. Survey Anyplace offers a nicely pipeline/process map format to visually see the branching logic for more robust question sets.
• Reliable results. Survey Anyplace offers important tracking data to evaluate and hold respondents accountable to completing the surveys.
• Users can save progress and come back. This allows busy respondents time to think about deeper questions, specifically when the surveys are being used in an interviewing approach.

Incentivized

• Very responsive to my questions and wants to make sure customers needs are met
• In my experience, invested in their customer needs and do what they can to meet extraneous demands
• In my opinion, easy to navigate tool and software

Incentivized

• Creating something highly customized at the ReportR level means you will need to have some savvy with CSS if you want to do it yourself. But it also means you can create something truly incredible and they do not have the same limitations as other similar software.

• The platform itself is constantly being updated and streamlined to reduce bugs and increase ease of use for the user. This area constantly needs improvement for any company.
• Compatibility across devices. Users sometimes have difficulties using the service on mobile devices.
• A mobile application could be a way to improve the user interface.

We found it user friendly and fairly easy to set-up with our current personnel and without having to engage external consultants or to do any specific software development. It helped us implement a new marketing approach in very agile and quick way, which is much appreciated these days since you always have to act rapidly on the market not to loose any opportunities!

Incentivized

It's easy to use.

I wish there was a better live chat feature. Seems like I have to wait 30-60 every time I need to talk to someone. Though once I am able to speak with someone via the chat in my account, they have been very helpful in answering my questions or pointing me in the right direction.

Incentivized

This is the most appreciated part of working with Test Invite over the last 2 years. Support was always timely, congenial, effective, and never challenging in terms of response rate or quality of reaction. Our counterpart on the Test Invite side has practically become a member of our team, as they are always extremely involved and ready to provide value while becoming very clear on our needs.

We are currently looking into Jotform. Their prices are much more reasonable. They offer 10,000 submissions a month for $29. Why can't you guys offer something like that? I would fall in love with Survey Anyplace if the price was $29/month. I would tell everyone to purchase it. You would definitely get more clients if you lowered your prices.

Incentivized

I selected Test Invite because it was the only provider I found whose question format types and customization options fully allowed us to digitalize our placement tests and conduct them online. The availability of video and audio options in questions is a clear advantage.

• As a publisher, the quizzes provide us with compelling type of "advertising" product to engage our clients' audiences.
• We use the quizzes to direct respondents to thought leadership content for lead gen. The "correct response" feature in the quizzes provide the most interesting sample of our clients' content.

Incentivized

• Its cheaper than any other software.