Likelihood to Recommend Any site with e-commerce should have reviews if possible, to give users the confidence necessary to click "add to cart." PowerReviews is easy to implement and has highly customizable display possibilities. I would recommend them to a mid to large enterprise looking for a scalable solution. Small businesses might be able to use a more stripped down tool.
Read full review Very well suited to anyone seeking to grow their reputation through sourcing reviews. They have advanced automation features that many can take advantage of to automate the process too.
Read full review Pros PowerReviews does a good job at flagging responses so there isn't anything inappropriate on our website. PowerReviews provides a nice "snapshot" of reviews with an average rating, recommendation percentage, and the main pros and cons. Making it quick and easy for the customer to get overall information. It is easy for customers to leave reviews. There is a good amount of open-ended questions as well as options that customers can choose from. The system is customizable to fit our needs. Read full review Gives the facts Can compare with certain products It actually provides the numbers and figures so as to make right decision Read full review Cons If you lack basic coding knowledge (or don't have someone on your team to set this up) it may be a bit of a challenge to get started. The backend has a bit of a learning curve to it, but can be worked through easily with persistence. Read full review Read full review Support Rating The team over at PowerReviews was always very helpful with us and our customer service team. They responded to any questions we had quickly.
Read full review They are the best in the business. To describe how good, I wanted to develop a way to flip a switch in my CRM to have a request sent out, but then make sure that another request could not be sent out. They introduced me to and taught me how to use Zapier to achieve this requirement. This took a 2-hour support session. They are wonderful to work with!
Read full review Alternatives Considered My experience was with simple software like Google My Business, but for some Reviews & Ratings, it was good enough and supplied my demand. Once the Google world is one of the bests environments for initial and small businesses, I think using their tools someway we can sound better. If it's not the case PowerReviews will serve as well.
Read full review Because I trust reviews from ReviewInc, I followed it. Also, there are many business partners and friends of mine who have recommended this to me. We in fact share the review links with each other from ReviewInc. The market recognizes ReviewInc comments and feedback so that's why I selectedIReviewInc against over others.
Read full review Return on Investment Custom components and PowerReviews API can display positive customer feedback from an element. In return for honest reviews and answers to customer questions, we provide genuine and authentic feedback and let customers strain new products. Syndicated reviews help customers see how products work in real life, which increases trust in our website/business and the products and boosts conversions. Read full review Price for the service is fantastic. Read full review ScreenShots