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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PracticePanther

    Score6.2 out of 10
    N/APracticePanther is a legal case management software for attorneys with features like customized workflows, simplified time tracking and billing, native online payment processing, and client portals designed to increase firm efficiency. The software comes with data migration at no additional cost, as well as live training and support to help firms to get up and running quickly. PracticePanther's goals are to help firms to: Save 8+ hours per week on admin…

    $59

    per month per user

    SmartVault

    Score7.1 out of 10
    N/ASmartVault is a file syncing and sharing option from the Houston based company of the same name.

    $16

    per user/per month

    Pricing
    PracticePantherSmartVault
    Editions & Modules
    Solo Plan (Billed Annually)
    $49
    per month per user
    Solo Plan (Billed Monthly)
    $59
    per month per user
    Essential Plan (Billed Annually)
    $69
    per month per user
    Essential Plan (Billed Monthly)
    $79
    per month per user
    Business Plan (Billed Annually)
    $89
    per month per user
    Business Plan (Billed Monthly)
    $99
    per month per user
    Starter
    $16
    per user/per month
    Professional
    $20
    per user/per month
    Accounting Pro
    $40
    per user/per month
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    PracticePantherSmartVault
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsData migration, live training, and support available at no additional cost.—
    More Pricing Information
    Features
    PracticePantherSmartVault
    File Sharing & Management
    Comparison of File Sharing & Management features of PracticePanther and SmartVault
    Feature
    PracticePanther
    -
    Ratings
    SmartVault
    8.3
    2 Ratings
    1% below category average
    Document collaboration00 Ratings10.01 Ratings
    Access control00 Ratings5.02 Ratings
    File search00 Ratings10.01 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of PracticePanther and SmartVault
    Feature
    PracticePanther
    -
    Ratings
    SmartVault
    7.0
    2 Ratings
    21% below category average
    User and role management00 Ratings9.01 Ratings
    File organization00 Ratings5.02 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of PracticePanther and SmartVault
    Feature
    PracticePanther
    -
    Ratings
    SmartVault
    5.0
    2 Ratings
    54% below category average
    Performance00 Ratings5.02 Ratings
    Reliability00 Ratings5.02 Ratings
    Best Alternatives
    PracticePantherSmartVault
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    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
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    Apple iCloud
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PracticePantherSmartVault
    Likelihood to Recommend
    8.2
    (3 ratings)
    1.0
    (2 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    2.0
    (1 ratings)
    User Testimonials
    PracticePantherSmartVault
    Likelihood to Recommend
    PracticePanther
    It is perfect for law management as it has integrations with Lawpay, which is specific for operating and trust account billing. I am able to create custom intakes for a client to fill out, automated with a task when submitted, and then review and response. I am also able to use the forms for internal use to enter information and use templates to populate those fields onto documents that I create.
    Incentivized
    Read full review
    SmartVault Corporation
    SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
    Incentivized
    Read full review
    Pros
    PracticePanther
    • Ease of Use
    • Ease of Adding Time and Expenses to Accounts
    • Ease of Seeing Aging Accounts
    Incentivized
    Read full review
    SmartVault Corporation
    • Easy navigation
    • Email notifications
    • Document previews
    Read full review
    Cons
    PracticePanther
    • Want to easily be able to customize matter information and haven't figured out how to do it.
    Incentivized
    Read full review
    SmartVault Corporation
    • They have cut back on support as have many SaaS companies recently.
    • The documentation can sometimes be a little difficult to follow.
    Incentivized
    Read full review
    Usability
    PracticePanther
    Very easy to use and intuitive. This does not require complex data entry or toggling between multiple screens.
    Incentivized
    Read full review
    SmartVault Corporation
    No answers on this topic
    Support Rating
    PracticePanther
    I love the Support team. Available through chat on any screen on your practice panther. They say they respond within 24 hours but it's usually at most 3 hours and they direct you a solution or that confirm no available solution. The team at PP is always helpful and know how to follow up with issues in a timely manner.
    Incentivized
    Read full review
    SmartVault Corporation
    Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
    Incentivized
    Read full review
    Alternatives Considered
    PracticePanther
    PracticePanther is much easier and much more user friendly for what I need.
    Incentivized
    Read full review
    SmartVault Corporation
    Sales team was responsive, price was good, functionality was acceptable
    Read full review
    Return on Investment
    PracticePanther
    • I have been able to expedite time reviewing a file, organizing information so less time spent on workers.
    • The automated organization through integrations, like dropbox, to organize all my matters in a uniform manner. Saves time.
    • Ease of use has saved on training as instructions can be implemented directly on workflows. Saves time. Each time it saves a worker time, I am more efficient and my return on investment is apparent.
    Incentivized
    Read full review
    SmartVault Corporation
    • has made sharing documents with large numbers of clients easier
    • has forced us into using their service, or spending time to find a better alternative, in my experience.
    • Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection
    Read full review
    ScreenShots

    PracticePanther Screenshots

    Screenshot of Dashboard - Mobile FriendlyScreenshot of DashboardScreenshot of CalendarScreenshot of Time TrackingScreenshot of InvoicesScreenshot of Document Management