Likelihood to Recommend PractiTest works GREAT as a test case repository. It is very easy to gather metrics, filter, and sort based on custom fields. We were able to work with the API to pull our automation results in as well. The support team is always very quick with their responses and monitors the "in-app chat." They are very open to answering questions, providing best practice materials, and looking for additional feedback. If you already have a central location for all of your test cases and testing needs, then I guess you probably wouldn't need to add another. However, PractiTest has high capability and potential, so if it's set up properly you can easily save time managing your tests.
Read full review I think SpiraTest is well suited as a test suite, but in situations where the team is already using multiple products from one particular provider, it may be better to go with that provider's test solution. This is because integrations are very important nowadays, and should be considered when picking your project management software. It should be noted that management selected SpiraTest primarily due to the low cost of the test software. I'm less familiar with other test software in the field, but if cost is an issue, you should take a look at SpiraTest.
Read full review Pros Effective Test case template. Can integrate with different Atlassian products. Report generation. Read full review A clean view of test case steps, expected results and the ability to record a result for each step quickly on one page per test set. This really helps testers work through executing manual test cases. Hierarchical structure of releases and builds, requirements, and test cases. Can quickly build test sets and/or test runs per build/release. Simple identification of each test case, requirement, test run, build, release, etc. Dave Furlani Senior Consultant - Test Manager / Project Manager
Read full review Cons Linking the defect with Jira throws an error quite some times which can be improved in the future. Read full review Training can be difficult to find at times. Basic reporting can become very verbose unless you set lots of filters and parameters. The ability to customize some of the verbiage in the application would help bridge the gap between translating what SpiraTest's testing terminology is and the company culture uses for testing terminology. Read full review Support Rating The chat button is available to anyone who logs into PractiTest. In my experience, the support has always been very quick, very friendly, and very thorough. They make sure that your question is answered in a way that you understand it. They also provide documentation of best practices so you are never left hanging on what to do next.
Read full review As promised during product selection, SpiraPlan support has always been quick and helpful. Replies almost always come back in hours (and often in an hour or two). And SpiraPlan's online tech support maintains all support conversations online so no need to look through emails to try to recall repllies.
Read full review Alternatives Considered I've used many different Test Case Repository tools, and while each of them has its perks, I like the capabilities of PractiTest best. When creating a test in qTest for example, you can only input information into the fields provided, and you have everything set up in a folder tree structure. With PractiTest, we are able to create custom fields and filter our tests based on those fields to provide more accurate information in a readily available format while quickly searching for the filter instead of through a folder tree. TestRail did not appear to meet our needs as a company. It just didn't have the potential that we found with PractiTest. Zephyr for example worked seamlessly with
Jira , which is really nice since that is what we use for the most part. However since we cater to many different clients, we needed an external Test Case repository so we could use something that wasn't tied to 1
Jira instance.
Read full review Read full review Return on Investment Test Reporting Defect Management Read full review SpiraTest can be improved in terms of its dashboard and reporting. This will be really helpful for the management as well. Read full review ScreenShots