PractiTest vs. ZenTao

PractiTest works GREAT as a test case repository. It is very easy to gather metrics, filter, and sort based on custom fields. We were able to work with the API to pull our automation results in as well. The support team is always very quick with their responses and monitors the "in-app chat." They are very open to answering questions, providing best practice materials, and looking for additional feedback. If you already have a central location for all of your test cases and testing needs, then I guess you probably wouldn't need to add another. However, PractiTest has high capability and potential, so if it's set up properly you can easily save time managing your tests.

Incentivized

I am very glad about the working speed of this tool. The comfort and support it has provided us in project management are worth appreciating because Project management is a big deal and using ZenTao has made it easy and fun for us as we can as a team better collaborate. But some of its features need to be fixed.

• Effective Test case template.
• Can integrate with different Atlassian products.
• Report generation.

Incentivized

• Story could be linked with product, sprint, test case, bug, which makes traceability so great.
• Test module, with test case, case library, test request, test report, very detailed.
• On-Premise available, the package is very small based on LAMPP
• SaaS version even cheaper without your own IT maintenance support.
• Price really affordable.
• API call is easy, so that we could do customizations.

• Linking the defect with Jira throws an error quite some times which can be improved in the future.

Incentivized

• The function of ZenTao mobile version is a little weak.
• ZenTao users need to receive training before they start using the software, because for testers, the first use of the software may be a little complicated, and they cannot execute the same test case multiple times in the same test execution process.
• Although there are many reports built in. But if you want to get the data yourself，You have to know how to write SQL to customize your reports, which can a little bit challenging.

The chat button is available to anyone who logs into PractiTest. In my experience, the support has always been very quick, very friendly, and very thorough. They make sure that your question is answered in a way that you understand it. They also provide documentation of best practices so you are never left hanging on what to do next.

Incentivized

I've used many different Test Case Repository tools, and while each of them has its perks, I like the capabilities of PractiTest best. When creating a test in qTest for example, you can only input information into the fields provided, and you have everything set up in a folder tree structure. With PractiTest, we are able to create custom fields and filter our tests based on those fields to provide more accurate information in a readily available format while quickly searching for the filter instead of through a folder tree. TestRail did not appear to meet our needs as a company. It just didn't have the potential that we found with PractiTest. Zephyr for example worked seamlessly with Jira, which is really nice since that is what we use for the most part. However since we cater to many different clients, we needed an external Test Case repository so we could use something that wasn't tied to 1 Jira instance.

Incentivized

ZenTao defines bugs, tasks, and stories separately, not just an ISSUE. I can oversee the development from creating a Product Backlog to releasing the increment. I can also collect and record product feedback from the client and share with my team.

• Test Reporting
• Defect Management

Incentivized

• We are delivering projects on time and can keep an eye on the progress of our projects.
• My team and I can better communicate on a project.
• As it is [in my experience], buggy it sometimes results in disturbing the whole working of our company.