Pragmatic Workbench (discontinued) vs. SpiraTest

Workbench Enterprise is consistent across devices and users so far. It works the same, and access is easy. I have a problem with its security. If you use an enterprise password to access databases, it's very easy to click the show password on the connection page and expose the enterprise password. You shouldn't allow users to use the same accounts to access the database because that means all users are sharing the same password.

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I think SpiraTest is well suited as a test suite, but in situations where the team is already using multiple products from one particular provider, it may be better to go with that provider's test solution. This is because integrations are very important nowadays, and should be considered when picking your project management software. It should be noted that management selected SpiraTest primarily due to the low cost of the test software. I'm less familiar with other test software in the field, but if cost is an issue, you should take a look at SpiraTest.

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• Querying is easy and quick.
• Updating tables is very easy.
• It gives us very accurate error messages.

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• A clean view of test case steps, expected results and the ability to record a result for each step quickly on one page per test set. This really helps testers work through executing manual test cases.
• Hierarchical structure of releases and builds, requirements, and test cases.
• Can quickly build test sets and/or test runs per build/release.
• Simple identification of each test case, requirement, test run, build, release, etc.

• It has autocompleted, but I find it difficult to use or get to use.
• It doesn't automatically complete table names or field names.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Training can be difficult to find at times.
• Basic reporting can become very verbose unless you set lots of filters and parameters.
• The ability to customize some of the verbiage in the application would help bridge the gap between translating what SpiraTest's testing terminology is and the company culture uses for testing terminology.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Our team does the support for us. Sometimes we see download related issues that can easily be fixed by our team. Most issues you will see with one user in your org will probably happen to others, so keep a log and track those issues. Then have a fix for them somewhere that everyone has access to. This will save you a lot of time troubleshooting.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As promised during product selection, SpiraPlan support has always been quick and helpful. Replies almost always come back in hours (and often in an hour or two). And SpiraPlan's online tech support maintains all support conversations online so no need to look through emails to try to recall repllies.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I personally like Workbench Enterprise, and I can do everything I need to do using it.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• SpiraTest can be improved in terms of its dashboard and reporting. This will be really helpful for the management as well.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info