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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PrinterLogic

    Score9.1 out of 10
    N/AVasion PrinterLogic is a serverless print management solution for IT teams ready to move beyond outdated print servers, scripts, and GPOs. Replacing legacy infrastructure with direct IP printing and centralized management delivers faster, more reliable printing, reduced costs, and fewer support tickets.

    $126.70

    per month Per Queue

    Xerox iGen

    N/AN/AXerox offers the iGen family of printers.N/A
    Pricing
    PrinterLogicXerox iGen
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PrinterLogicXerox iGen
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details<50 Queues: $126.70 per queue/monthly 50+ Queues: $114.00 per queue/monthly 100+ Queues: Contact for tiered pricing
    More Pricing Information
    Community Pulse
    PrinterLogicXerox iGen
    Considered Both Products
    Vasion
    No answer on this topic
    Xerox
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    155 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    144 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    155 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    116 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    136 Answers
    No answers on this topic
    User Ratings
    PrinterLogicXerox iGen
    Likelihood to Recommend
    9.2
    (167 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.2
    (10 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (112 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (8 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    PrinterLogicXerox iGen
    Likelihood to Recommend
    Vasion
    Great for users that frequently travel between offices. Users can log into their device and get the "local" printer installed based on their subnet. Alternatively, users can choose to send their print to their folder to be accessed on whichever printer they choose. It does this securely which is great for folks in healthcare settings
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Pros
    Vasion
    • Removes admin privilege requirement for adding printers, but only those you specify.
    • Easily allows printers to be added by user based on their location/situation.
    • Admin portal for printer management is simple yet powerful.
    • Customize access to network printers for specific people (cheque printers, etc).
    • Fantastic documentation/KB.
    • Pre and post sales support was top notch.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Cons
    Vasion
    • We would like to move all of our print accounting into Vasion's PrinterLogic, but there are some features we use in Pharos that Vasion's PrinterLogic is still building out.
    • The repository can get a little unwieldy if too many people are adding drivers. An internal check to see if a driver for a particular printer is already available would be a nice feature.
    • Direct authenticated release of print jobs from the printer device would be a nice feature.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Likelihood to Renew
    Vasion
    Hands down one of our best investments for our IT staff. This has saved so much time and frustration and it well worth the cost. If the budget starts to gets tight, this is one of the last things we would cut out. We also purchased this through our copy machine vendor so it's nice that the charge is integrated with our copy machines lease
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Usability
    Vasion
    Interface has been very easy to use and figure out. Reports to see printer usage is helpful in finding or relocating printers that are over/under utilized and can save funds on continually supplying printers where maybe better utilizing the equipment already deployed will provide cost savings. Being able to make a change in one place and that change is replicated to all devices has been nice and easy to do.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Reliability and Availability
    Vasion
    So far, Vasion's PrinterLogic has been available for end users without any issues reported as far as we are aware.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Performance
    Vasion
    A colleague has reported a performance issue with loading printer profiles on Edge. It sometimes takes a very long time to come up, and sometimes not at all, but he switches over to Chrome, and the interface comes up very quickly. This might be a fringe case, since I am able to launch the same profile on Edge browser without any problems.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Support Rating
    Vasion
    Whenever I've contacted Vasion's PrinterLogic support the responses are always rapid and thorough. The support staff is knowledgeable and always happy to answer any questions I have. Most of the time we needed support was at the beginning of our implementation. Our account rep as well as technical support were skilled and responsive.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Implementation Rating
    Vasion
    Implementation over summer break is best in order to completely understand the process and test the product in a small "live" environment vs at a larger scale.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Alternatives Considered
    Vasion
    This doesn't apply since I haven't used another printer management tool, app, or system. Vasion's PrinterLogic is the only one we actually used here in our school district. I don't have the ability to select different companies or vendors, but with my experience with this software, it's been hands down the best. Especially for managing all of our copiers here in the school.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Contract Terms and Pricing Model
    Vasion
    Initial cost for 1 year renewal was fair pricing. However, this year's renewal cost is quite a bit more expensive than expected.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Scalability
    Vasion
    We have rolled Vasion's PrinterLogic out to 50+ locations, and scalability has not been an issue
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    Return on Investment
    Vasion
    • Mostly the only thing we deal with on printers now is the physical printer issues.
    • There were no calls about everyone's printers not working when the print server went down, as there is no print server!
    • Making it easy for the users to be able to install their own printer.
    Incentivized
    Read full review
    Xerox
    No answers on this topic
    ScreenShots

    PrinterLogic Screenshots

    Screenshot of admin consoleScreenshot of the print job release portalScreenshot of a printer listScreenshot of the self-service portal