Proliant vs. Sympa

Overall, I would generally recommend Proliant to a colleague as I think the system and structure has great bones and is generally very easy to use. However, if a colleague was needing a system with a robust reporting system or access to immediate support, I would be less likely to recommend the system.

Incentivized

In my usage of Sympa, I find that it's very useful for onboarding, goal management, and organizational structure lookups. I haven't yet experienced any areas where it doesn't work well or isn't appropriate. We have many other software systems that work in tandem with Sympa.

Incentivized

• Some of the help for the training modules, [...] has been fantastic
• [...] has also been really helpful
• Adding a new employee to the system has been relatively easy and simple to do

Incentivized

• Customized interface.
• Global Org Chart/Employee lookup.
• Onboarding tasks.
• Updating and reviewing personal goals, quotas, and PDP.

Incentivized

• Reporting is limited to data that is pulled by pay period--not by date worked, so if trying to determine how much an employee earned during a quarter--you have to calculate this manually
• Employee records are limited to admin only viewing--so managers can not see payrates, upload documents to employee files or update expiration dates to licenses, etc
• User guides in the knowledge base are out of date and don't cover the recent updates to the system--or outline processes that are no defunct
• Limited integrations with other HR platforms are available. Ex--outside ATS, candidate assessment tools

• Loading speeds have been a bit slow at points.
• Our customized interface is easy to use but beginning to feel a bit dated (could use a refresh).
• Minor user-interface features could be added to take it to the next level.

Incentivized

Proliant is pretty easy to maneuver and get used to. There are some things than can be tedious but nothing too difficult where you have to spend hours to get it to work. The payroll processing is pretty straightforward and that's the core reason why we use their software.

Incentivized

Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.

Incentivized

• i am not able to give this information because I don't believe our firm fully uses Proliant
• I was just made aware of some of the benefits Proliant can offer through this survey
• The only negative is that when the "pre-wire" requirement was activated this year, we were not told ahead of time and it caused a lot of confusion and delay when we tried to process the first partner payroll in January.

• Provides visibility to all things HR.
• On demand access so you don't need to wait on replies from HR.

Incentivized