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Proliant is a good company with good products, but needs work
December 29, 2021

Proliant is a good company with good products, but needs work

Tina Gajda | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proliant

We use Proliant for processing payroll, paying payroll taxes, and some human resources-related issues. They also provided the RPO platform for use and help us troubleshoot the issues that come along with that platform.
  • Payroll administrator communicates well with us
  • Payroll administrator is quick to respond to questions and needs
  • I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
  • Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
  • I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.
  • T&L employees punching in and out
  • Electronic onboarding
  • Payroll
  • HR support would be nice as well
  • I've been able to better track PTO and call-outs, as well as tardiness (for those on phones).
  • The electronic onboarding has saved so much time and paper

Do you think Proliant delivers good value for the price?

Not sure

Are you happy with Proliant's feature set?

No

Did Proliant live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Proliant go as expected?

Yes

Would you buy Proliant again?

Yes

This is solely based on two things: the fact that we have been unable to have issues fixed after more than a year of dealing with them AND since a key contact for us left we are unable to get a fast turnaround on many questions unless we contact the person who handles our payroll. I like the platform and it's easy to use, but when it's not functioning how we need it to, that's a problem. I still cannot see what my actual PTO balance is on my dashboard (the same for three other employees). This is an issue.

Proliant Feature Ratings

9.0
Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.5
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
Not Rated
5.0
Approval workflow
7
Balance details
3
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
4.0
Report builder
4
Pre-built reports
4
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
Not Rated
Manager tracking tools
9
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated