This program works from the roots of the problem and creates a professional matrix for each of its users. This will give them more skills and resources to carry out tasks and reduce the difficulties of operating each of the processes of my work, as well as being An ally for the manipulation and operability of all your master data; Prometheus is very easy to recommend since it is a program that fulfills its mission.
Titan is definitely a good choice, but it has its learning curve. The documentation may lack in places, and you might have to muster answers from different sources and technologies. But at its core, it does the job of storing and querying graph databases really well. Remember that titan itself is not the whole component, but utilizes other technologies like cassandra, gremlin, tinkerpop, etc to do many other things, and each of them has a learning curve. I would recommend titan for a team, but not for a single person. For single developer, go with Neo4j.
Customer Service: since this is an open-source tool, customer service is not that great. Generally, you get all answers to your problems in online forums, but in case you got stuck, nobody will assist you in a channelised manner. You will have to find the way out on your own, and it may become frustrating at times.
More metrics for dashboards shall be added per the application being monitored. Standards metrics will work in most cases but may not in specific applications. Therefore, customised metrics shall be created for some of the industry-standard niche applications.
The community is lacking deep documentation. I had to spend many nights trying to figure many things on my own. As graph databases will grow popular, I am sure this will be improved.
Not enough community support. Even in SO you might not find many questions. Though there are some users in SO who quickly answer graph database questions. Need more support.
It is usable and one can learn if few people in the team are already using it. It can be difficult to understand at the beginning because of non intuitive UI and syntax of the rules. So, I've gone for 7 points as there is some room for improvement in user interface and rules syntax.
Highly customized pricing plans to choose from. Lower pricing for the same features compared to competitors. Easy to reach the support team, which provided detailed documentation and helped set up the Prometheus. Monitoring metrics gets very easy after the integration with Grafana. It also has a sophisticated alert setting mechanism to ensure we don't miss anything critical.
To be honest, titan is not as popular as Neo4j, though they do the same thing. In my personal opinion, titan has lot of potential, but Neo4j is easier to use. If the organization is big enough, it might choose titan because of its open source nature, and high scalability, but Neo4j comes with a lot of enterprise and community support, better query, better documentation, better instructions, and is also backed by leading tech companies. But titan is very strong when you consider standards. Titan follows gremlin and tinkerpop, both of which will be huge in future as more graph database vendors join the market. If things go really well, maybe Neo4j might have to support gremlin as well.
The ROI mentioned during the purchase has not been achieved, however this could be due to lack of data from our side. 2 years of implementation is too early to calculate and confirm the ROI.
