What users are saying about
1 Ratings
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Score 9 out of 100
12 Ratings
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Score 8 out of 100

Likelihood to Recommend

Proofpoint Essentials

I would definitely recommend it for fast and easy deployment with no need of constant managing solution. It is a solid solution that will do all what you need for the email security. Especially when you have a small IT team or even do not have enough experienced specialists to handle email security questions - Proofpoint is what I would recommend to use. I gave it 9 of 10 points only because of the price, you can find find more cheap solutions on the market.
Valery Mezentsau | TrustRadius Reviewer

Zoho Mail

If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion.I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
Benjamin Jeffrey | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Proofpoint Essentials
Zoho Mail
6.7
Anti-malware
Proofpoint Essentials
Zoho Mail
2.0
Cusomizability
Proofpoint Essentials
Zoho Mail
6.0
Data Loss Protection
Proofpoint Essentials
Zoho Mail
8.0
Threat Detection
Proofpoint Essentials
Zoho Mail
8.0
Sandboxing
Proofpoint Essentials
Zoho Mail
8.0
End-to-End Encryption
Proofpoint Essentials
Zoho Mail
9.0
Management Tools
Proofpoint Essentials
Zoho Mail
6.0

Pros

Proofpoint Essentials

  • Proofpoint catches all the junk emails (spam, phishing, etc.).
  • Light-weight solution, easy to deploy, configure and manage.
  • Fast and easy tracking of inbound and outbound emails.
  • Quarantine Digest emails - makes reviewing of junk emails to be very simple process
  • Analysis of URLs and attachments makes email system to be more safe.
Valery Mezentsau | TrustRadius Reviewer

Zoho Mail

  • Alerts to admins and users when mail box storage is close to full.
  • Downtime is almost non existent and has been reliable in the 2 years we have used it.
  • Managing user accounts via mobile app or web browser is simple once you get the hang of it.
Benjamin Jeffrey | TrustRadius Reviewer

Cons

Proofpoint Essentials

  • Add encryption (secure emails) of outbound email to Business license.
  • Real-time user creations. Now it applies changes only in the beginning of the next hour.
  • More appearance customization for portal.
  • Sometimes it is blocking the same domain or sender again and again even if it was release and approved.
Valery Mezentsau | TrustRadius Reviewer

Zoho Mail

  • Navigating around the admin menus is annoying. You can't sort alphabetically or by anything really. Where most programs you can click a header to sort, Zoho Mail does not contain this functionality. You have to sort through your users page by page until you find who you are looking for.
  • Unblocking users is a common occurrence because of the extremely sensitive rules they have in place server side. They claim no mass marketing but we have several salesmen who have to send the same invoice and information to multiple people within our company and they constantly get marked as spam, blocked, then I have to unblock them.
  • Things are named strangely in the back end. There is something similar to Google's filtering for promotional emails and social emails that Zoho has tried to implement, but it is on by default and cannot be shut off for everyone in one fell swoop. You have to have every single user log into the web portal to disable "streams" or emails that Zoho decides fits a certain criteria will skip the inbox and show up in a folder called "Notifications" or "Messages" and it took a very long time for my users to get used to needing to search this additional set of folders.
Benjamin Jeffrey | TrustRadius Reviewer

Support Rating

Proofpoint Essentials

No score
No answers yet
No answers on this topic

Zoho Mail

Zoho Mail 9.0
Based on 1 answer
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
Benjamin Jeffrey | TrustRadius Reviewer

Alternatives Considered

Proofpoint Essentials

As already wrote, Proofpoint is perfect solution to be deployed quickly without requiring any additional resources or services.Good email tracking logs, excellent reporting features. Great filtering mechanism. Cost effective pricing.
Valery Mezentsau | TrustRadius Reviewer

Zoho Mail

No answers on this topic

Return on Investment

Proofpoint Essentials

  • We are a financial company that requires a lot of regulations on the information security side, so Proofpoint is one of the key tools that closes lots of potential security breaches.
  • Decreased almost to zero the number of SPAM, Fraud and Phishing attacks.
  • Using that solution doesn't require to have a dedicated specialist for email security.
Valery Mezentsau | TrustRadius Reviewer

Zoho Mail

  • We have saved a lot of money using Zoho over our previous provider for essentially the same functionality. We went from our ISP hosting our email which had insanely small storage per user and constantly had issues with delivery and are now paying less and getting the same or more in return.
  • I have had to train employees on what to look out for as emails bounce back often and if one email is sent to many users, one failed email address will stop all recipients from receiving the communication.
  • The alerts are awesome for storage capacity and allows users to manage their own inboxes and mail clients BEFORE the capacity is reached to avoid missing emails.
Benjamin Jeffrey | TrustRadius Reviewer

Pricing Details

Proofpoint Essentials

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zoho Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Proofpoint Essentials
9.0
Zoho Mail
8.0

Support Rating

Proofpoint Essentials
Zoho Mail
9.0

Add comparison