TrustRadius: an HG Insights company

Proofpoint Threat Response Auto-Pull vs. ServiceNow Security Incident Response (SIR)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Proofpoint Threat Response Auto-Pull

    Score8 out of 10
    N/AProofpoint Threat Response Auto-Pull (TRAP) enables messaging and security administrators to automatically retract threats delivered to employee inboxes and emails that turn malicious after delivery to quarantine. It is also a powerful solution to retract messages sent in error as well as inappropriate, malicious, or emails containing compliance violations and also follows forwarded mail and distribution lists and creates an audit-able activity trail. With Proofpoint Threat Response…N/A

    ServiceNow Security Incident Response (SIR)

    N/AN/ABased on Lightstep's Incident Response, ServiceNow's Security Incident Response platform provides the services, context and automation needed to respond to incidents, with alert notifications that can be personalized to reach the right people and provide information to respond to cyber attacks.

    $40

    per month per active service

    Pricing
    Proofpoint Threat Response Auto-PullServiceNow Security Incident Response (SIR)
    Editions & Modules
    No answers on this topic
    Standard
    $40
    per month per active service
    Pro
    $70
    per month per active service
    Offerings
    Pricing Offerings
    Proofpoint Threat Response Auto-PullServiceNow Security Incident Response (SIR)
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Proofpoint Threat Response Auto-PullServiceNow Security Incident Response (SIR)
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Proofpoint Threat Response Auto-Pull and ServiceNow Security Incident Response (SIR)
    Feature
    Proofpoint Threat Response Auto-Pull
    8.4
    3 Ratings
    6% below category average
    ServiceNow Security Incident Response (SIR)
    -
    Ratings
    Integration with Other Security Systems9.03 Ratings00 Ratings
    Attack Chain Visualization8.02 Ratings00 Ratings
    Centralized Dashboard6.03 Ratings00 Ratings
    Machine Learning to Prevent Incidents9.01 Ratings00 Ratings
    Live Response for Rapid Remediation10.03 Ratings00 Ratings
    User Ratings
    Proofpoint Threat Response Auto-PullServiceNow Security Incident Response (SIR)
    Likelihood to Recommend
    9.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Proofpoint Threat Response Auto-PullServiceNow Security Incident Response (SIR)
    Likelihood to Recommend
    Proofpoint
    If your email admins spend time manually pulling malicious emails, this tool will save them countless hours of work and will do it for them 24 x 7. So if a user receives a malicious email after-hours, TRAP will auto pull it from the affected user's mailbox and potentially save you from an IT disaster.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Pros
    Proofpoint
    • Auto pull works great, even with our hybrid situation with 2 on premise exchange organizations.
    • Reporting is good, nice graphs of all the actions.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Cons
    Proofpoint
    • Learning curve is steep.
    • Interface can be clunky.
    • Some interface items seem counter-intuitive.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Usability
    Proofpoint
    It's easy to use and requires very little administrator hands on.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Support Rating
    Proofpoint
    They are quick to respond and have talented support personnel.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Alternatives Considered
    Proofpoint
    I have never evaluated TRAP against another product.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Return on Investment
    Proofpoint
    • Chances of phishing attacks has decreased.
    • Your employees don't have to do anything, so no impact on productivity.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    ScreenShots