Prophesy Dispatch vs. Trimble Fleet Mobility vs. Trimble MAPS PC*Miler

Although we are a small carrier (20 trucks with two people who dispatch during the same hours), Prophesy would be even more powerful with a slightly larger company that has multiple dispatchers that need to share information without being physically together. Multiple-office locations or companies that have employees working remotely would do well with Prophesy.

Incentivized

Appian is well suited for optimization of routes and contrary to what Appian claims, it is not well suited for scheduling.

IT is easy to find best route for my drivers when they ask. The accuracy of miles and routes for trucks is very good.

Incentivized

• Scheduling of drivers and loads.
• Integration with third-party applications.
• Driver management.
• Equipment management.
• Operational accounting functions.

Incentivized

• Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market.
• The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework.
• The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team.

• Route Visibility
• Alternate routes
• Mileage accuracy for rates

Incentivized

• Reports - the sheer number can overwhelm new users.
• Fuel report uploads.
• Mobile communications need a dedicated PC.

Incentivized

• Transit times are sometimes inaccurate/inconsistent.
• Software can slow down as a route file undergoes many changes.
• Large quantity of input files can sometimes create confusion/inconsistency when route files are shared by multiple users.

• Weight restriction roads
• Easier use of homescreen to get miles and rates
• Make it more container transport friendly
• It would be best to have an easier way to share route information with drivers with one click of the mouse.

Incentivized

Many issues with the system and I will probably recommend other type of software if the question arises. Because of the investment my company has made, I will use the system for now.

It is a good system and allows my team ease of use and familiarity

Incentivized

The technical support individual we normally work with is professional, proficient, effective, responsive, and understandable which are all unusual traits with techincal support individuals.

Incentivized

The two most important features for us when deciding which provider to use were integration with third-party software and ease of scheduling drivers and matching with loads. Prophesy, for the money, excelled in both areas over the other systems we reviewed, some of which are not listed. The professionalism of the sales rep also set a tenor for the company he represents

Incentivized

Appian was best suited for an analysis environment both functionally and from a cost structure standpoint. Other packages are targeting ongoing operations and their cost structures reflect that goal. The purely analytical environment can underestimated in these situations. There is definitely a need for non operation specific analysis tools in the marketplace.

Much better for trucking use and routing. Mileage is much more accurate. Its easy to use and search for alternate truck routes if needed.

Incentivized

• Increased detention claim success by 70-80%.
• 100% success rate in meeting resource maintenance target.
• Decreased receivables by three days.

Incentivized

• Improved service to customers by being more aware of ETA's and how they relate to each store's receiving hours.
• Reduced transportation costs in dynamic environment where routes are optimized daily using Direct Route.
• Better customer service to field by generating e-mail notifications for following day's ETA's, along with notifications when trips are behind schedule.

• Time saver for dispatchers
• Time saver for rate requests
• Ease of use for routing and verifying routes.

Incentivized