PTC offers Windchill, the company's Product Lifecycle Management (PLM) platform that includes BOM (a digital bill of materials) for cost and product quality control via parts-centric source of truth, dynamic and updated product change and configuration management to ensure up-to-date product information, industry standards and requirements validation and control, and role-based data access among other features.
N/A
Pulseway
Score 7.0 out of 10
Mid-Size Companies (51-1,000 employees)
Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…
$0.80
per month per installation
Pricing
PTC Windchill
Pulseway
Editions & Modules
No answers on this topic
Enterprise
$0.80
per month per installation
Offerings
Pricing Offerings
PTC Windchill
Pulseway
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
No hidden fees or contracts. Term-based discounts.
This product is perhaps typical of something that seems as though it was conceived in the 90's and has seen various appendages since, none of which do their job particularly well. Nothing in this system is efficient and all its processes demand a huge, close to maximum possible level of human effort. No doubt many companies, such as my own are spend huge amounts of money for the debateable privilege of tripling their employees workload and making them as inefficient as possible to make the administration of the system seem more important than it actually is.
If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
It monitors computers and notifies us of any issues with any computer.
It allows remote control of computers, such as requesting a computer to reboot itself.
It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
Windchill is an extremely verbose and unintuitive system, with masses of unnecessary duplication of fields, convoluted workflows, unclear roles and terrible search capabilities. It is one of the worst software products I have ever seen to propose solving something that is actually factors quicker to do with manual writing and paper work
The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
Windchill is having a great market share & its UI is simple & neat, integration with Creo & ERP system. These are the main reasons of considering Windchill by our organization.
Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
Saves time as all of our drawings and business instructions and procedures are housed in a central location with check-in/out capability and version control.
Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
