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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pulsar CORE

    Score10 out of 10
    N/APulsar is a social media monitoring platform offering social listening, owned channels analytics, and social CRM. Customers use Pulsar for brand tracking and campaign measurement. The platform includes 4 tools: TRAC: Social media listening across topics, audiences and content diffusion. CORE: Owned channels analytics to measure your content performance and audience growth. FLOW: Social customer relationship management and social media publishing. TEAM: Analyse your internal social networks…

    $1,200

    150,000 mentions

    SentiOne

    Score6.5 out of 10
    N/ASentiOne is an AI-powered customer service automation platform. It consists of three modules: Listen, React, and Automate. Listen is a comprehensive social listening solution which monitors the entire public internet (including social media), utilising proprietary algorithms to generate insights and detect sentiment behind posts. React is an all-in-one customer service management and automation platform, which allows teams to manage online conversations on dozens of channel from the same tool.…

    $299

    per account

    Pricing
    Pulsar CORESentiOne
    Editions & Modules
    TRAC (starter package)
    $1,200
    150,000 mentions
    Team
    $299
    per account
    Enterprise
    Custom Pricing
    per account
    Offerings
    Pricing Offerings
    Pulsar CORESentiOne
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$299 per account
    Additional DetailsPrices listed are on a 'starting from' basis. All TRAC packages have unlimited user log-ins, unlimited search queries and are charged on the amount of mentions pulled in. Bespoke packages are available.—
    More Pricing Information
    Best Alternatives
    Pulsar CORESentiOne
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    User Ratings
    Pulsar CORESentiOne
    Likelihood to Recommend
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Pulsar CORESentiOne
    Likelihood to Recommend
    Pulsar
    I think that Pulsar is a good tool for brands or agencies who have a set list of competitors or subbrands that they are looking to do a monthly/weekly comparison of engagement metrics. When you have the brand account inputted, the data is shown in a visually tangible way and easy to comprehend.
    Incentivized
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    SentiOne
    SentiOne is one of the best available platforms in the market dealing in customer automation on AI level to help businesses grow. We are very much impressed by their services, all in all as they are offering the best possible solutions to every problem which makes it more reliable and trusted in order to handle business.
    Incentivized
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    Pros
    Pulsar
    • Track engagements over time
    • Easy to use interface
    • Modern and updated display
    Incentivized
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    SentiOne
    • The platform easily measures social media, blogs, posts worldwide using different algorithms, collects public mentions, and automatically analyzes the situation then provides a customizable solution that will have more chances to get accepted and will work fine.
    • It has the best features to be the best in terms of functionalities and features include in it.
    • Daily report feature is also very intuitive.
    Incentivized
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    Cons
    Pulsar
    • Unfortunately, when exporting data it is often hard to read in an easy format.
    • I've used other tools where you can get historical data once you put into the tool but Pulsar cannot do that.
    Incentivized
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    SentiOne
    • Customer support of SentiOne is not up to mark.
    • They need to be more accessible and responsive to our questions instead of making us hold for hours and do not provide any solution which is tiring and less professional.
    • Customer support needs a lot of attention and has more knowledge about the platform to be helpful.
    Incentivized
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    Usability
    Pulsar
    Pulsar is not a complex tool by any means. The interface is updated and comprehensive, and I've used multiple tools in the past where the interface was very outdated and exporting data was often a difficult process since it was not well organized. The tool works well in visualizing complex data.
    Incentivized
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    SentiOne
    I just love to use this amazing software.
    Incentivized
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    Support Rating
    Pulsar
    I have not had to reach out to Pulsar support before but my coworkers have and said the support was good.
    Incentivized
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    SentiOne
    It is very supportive. I am a very contented user.
    Incentivized
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    Alternatives Considered
    Pulsar
    I think that Pulsar is one of the more updated platforms that I have used and the metrics exported/shown in the dashboard are accurate. I think that some tools report inaccurate metrics gathered from social media platforms due to the new APIs, something that often causes confusion and lack of clarity.
    Incentivized
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    SentiOne
    SentiOne is a major part of our organization. We are solving a lot of problems in the organization by using SentiOne. It has been operational in our organization for a long time and has a great find for us all in all. I like that feature that it gives me all information about new mentions to my inbox every day and informs me about it which gives day-to-day insights, change or update strategies.
    Incentivized
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    Return on Investment
    Pulsar
    • Input into our algorithm for brand strength and stature
    • Quick engagement tracking
    Incentivized
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    SentiOne
    • The best feature that I like the most and have been using for a long time that its analytical section is up to mark.
    • When I open the analytical section it gives me the all insights of my audience including their gender, location, days when most of the mentions are published which is great to have. It is best to have more marketing wins as it does not limit the searches of keywords.
    • This helps to search multiple phrases connected with a marketing strategy which is life and most recent in trends.
    Incentivized
    Read full review
    ScreenShots

    Pulsar CORE Screenshots

    Screenshot of The activity dashboard gives you a thorough snapshot of all the key numbers in your datasetScreenshot of Pulsar TRAC advanced location detection gives you up to 100% geo-localised data by city, country and GPS coordinatesScreenshot of The Network map visualizes the engagement patterns within your audience and identifies the most influential usersScreenshot of Slice and dice the data with contextual, behavioural and content filtersScreenshot of See the bigger picture. Pulsar CORE gives you integrated brand-level metrics across all owned channels, so you can measure the total reach and engagement you're getting.

    SentiOne Screenshots

    Screenshot of Sentiment analysis widgets tell how many of mentions had positive, negative or neutral meaning.Screenshot of Monitor all mentions of your brand and easily reply to comments, posts, and messages - directly from one tool.Screenshot of Manage every channel from one tool and assign incoming requests to various teams.Screenshot of Set up priorities and automatically assign customer requests from every channel – saving time and ensuring every message gets to where it needs to be.Screenshot of Measure the effectiveness of your customer service team, analyze KPIs and optimize your resources.Screenshot of SentiOne’s intuitive bot-building interface enables you to create multiple scenarios and automate your customer service on social media, email, and WhatsApp.