Pulse vs. TeleCMI

Pulse

TeleCMI

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pulse	N/A	Mid-Size Companies (51-1,000 employees)	Pulse harnesses Web Real-Time Communication (WebRTC) to support call center operations. Integrated with CRM tools, the platform supports efficient call handling, real-time collaboration, and crystal-clear voice calls through WebRTC technology. It features skill-based call routing, automatic call distribution, and interactive voice response (IVR) systems that streamline call distribution. Pulse caters to various industries, providing connectivity and customer engagement. Pulse is a telecom…	$25 per month per user
TeleCMI	Score9 out of 10	Mid-Size Companies (51-1,000 employees)	TeleCMI provides business voice solutions for sales. The cloud-based telephony communication platform is designed for companies and aims to increase sales' productivity and streamline operations. Their products are tailored to provide business phone systems for startups, SMEs, and enterprises. TeleCMI integrates with the user's CRM and helpdesk tools to enable a hassle-free transition to the system. It boasts robust global network connectivity, with international numbers available in…	$1,000 per year Upto 4 Users

Pricing

Pulse

TeleCMI

No answers on this topic

Business Voice Basic: $0
per month per user
Business Voice Premium: $15
per month per user
Business Voice Enterprises: $25
per month per user
Contact Center Premium: $30
per month Minimum 4 User
Contact Center Enterprises: $40
per month Minimum 4 User

Pricing Offerings
Pulse	TeleCMI
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	Yes

No setup fee

No setup fee

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Features

Pulse

TeleCMI

Comparison of Cloud PBX features of Pulse and TeleCMI
Feature	Pulse - Ratings	TeleCMI 7.0 1 Ratings 12% below category average
Multi-level Interactive Voice Response (IVR)	00 Ratings	7.01 Ratings

Comparison of Call Management features of Pulse and TeleCMI
Feature	Pulse - Ratings	TeleCMI 7.5 1 Ratings 9% below category average
Call recording	00 Ratings	9.01 Ratings
Call park	00 Ratings	7.01 Ratings
Call screening	00 Ratings	7.01 Ratings
Message alerts	00 Ratings	7.01 Ratings

Comparison of VoIP system collaboration features of Pulse and TeleCMI
Feature	Pulse - Ratings	TeleCMI 8.5 1 Ratings 7% above category average
Audio conferencing	00 Ratings	9.01 Ratings
Instant messaging	00 Ratings	8.01 Ratings

Best Alternatives
	Pulse	TeleCMI
Small Businesses	Zendesk Talk Score8.2 out of 10	CallFire Score9.7 out of 10
Medium-sized Companies	Genesys Multicloud CX (discontinued) Score8 out of 10	Fuze Score8.2 out of 10
Enterprises	Bright Pattern Contact Center Score8.4 out of 10	Cisco Unified Communications Manager (Call Manager) Score8.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Pulse	TeleCMI
Likelihood to Recommend	- (0 ratings)	9.0 (1 ratings)
Usability	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	Pulse	TeleCMI
Likelihood to Recommend	Pulse Telesystems Private Limited No answers on this topic	TeleCMI Technologies Private Limited Telecmi is well suited for managing customer support and sales team with remote and distributed support, offering clear tracking and seamless CRM integration. It's less ideal for organizations needing deep video conferencing features or highly customized workflows beyond voice and messaging . It's realtime call analytics and call routing makes it great for high volume call center Incentivized Verified User Read full review
Pros	Pulse Telesystems Private Limited No answers on this topic	TeleCMI Technologies Private Limited seamless call routing CRM integration call recording and monitoring Realtime analytics and report Incentivized Verified User Read full review
Cons	Pulse Telesystems Private Limited No answers on this topic	TeleCMI Technologies Private Limited Mobile app functionality User interface complexity Limited customization for report Incentivized Verified User Read full review
Usability	Pulse Telesystems Private Limited No answers on this topic	TeleCMI Technologies Private Limited The platform is intuitive and feature-rich, making it easy to manage call, track performance and integrate with CRM. However that slight room for improvement is simplifying the dashboard for new users and enhancing mobile experience. The learning curve is short for most team members, and support resources are readily available. Incentivized Verified User Read full review
Alternatives Considered	Pulse Telesystems Private Limited No answers on this topic	TeleCMI Technologies Private Limited Telecmi offer more modern, user-friendly interface with real time analytics, better uptime, and seamless API integration compared to MyOperator and knowlarity. It's ideal for start ups a nd heavy tech- savy teams needing flexibility and fast deployment. We choose telecmi for its reliable performance, intuitive features and cost-effective scalability. Thier support team is also highly responsive Incentivized Verified User Read full review
Return on Investment	Pulse Telesystems Private Limited No answers on this topic	TeleCMI Technologies Private Limited Increased team efficiency Improved customer experience Cost saving and ROI Incentivized Verified User Read full review
ScreenShots	Pulse Screenshots	TeleCMI Screenshots