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Pulse vs. TeleCMI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Pulse
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Pulse harnesses Web Real-Time Communication (WebRTC) to support call center operations. Integrated with CRM tools, the platform supports efficient call handling, real-time collaboration, and crystal-clear voice calls through WebRTC technology. It features skill-based call routing, automatic call distribution, and interactive voice response (IVR) systems that streamline call distribution. Pulse caters to various industries, providing connectivity and customer engagement. Pulse is a telecom…
$25
per month per user
TeleCMI
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
TeleCMI provides business voice solutions for sales. The cloud-based telephony communication platform is designed for companies and aims to increase sales' productivity and streamline operations. Their products are tailored to provide business phone systems for startups, SMEs, and enterprises. TeleCMI integrates with the user's CRM and helpdesk tools to enable a hassle-free transition to the system. It boasts robust global network connectivity, with international numbers available in…
$1,000
per year Upto 4 Users
Pricing
PulseTeleCMI
Editions & Modules
No answers on this topic
Business Voice Basic
$0
per month per user
Business Voice Premium
$15
per month per user
Business Voice Enterprises
$25
per month per user
Contact Center Premium
$30
per month Minimum 4 User
Contact Center Enterprises
$40
per month Minimum 4 User
Offerings
Pricing Offerings
PulseTeleCMI
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
PulseTeleCMI
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Pulse
-
Ratings
TeleCMI
7.0
1 Ratings
13% below category average
Multi-level Interactive Voice Response (IVR)00 Ratings7.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Pulse
-
Ratings
TeleCMI
7.5
1 Ratings
11% below category average
Call recording00 Ratings9.01 Ratings
Call park00 Ratings7.01 Ratings
Call screening00 Ratings7.01 Ratings
Message alerts00 Ratings7.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Pulse
-
Ratings
TeleCMI
8.5
1 Ratings
7% above category average
Audio conferencing00 Ratings9.01 Ratings
Instant messaging00 Ratings8.01 Ratings
Best Alternatives
PulseTeleCMI
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 5.4 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PulseTeleCMI
Likelihood to Recommend
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
PulseTeleCMI
Likelihood to Recommend
Pulse Telesystems Private Limited
No answers on this topic
TeleCMI Technologies Private Limited
Telecmi is well suited for managing customer support and sales team with remote and distributed support, offering clear tracking and seamless CRM integration. It's less ideal for organizations needing deep video conferencing features or highly customized workflows beyond voice and messaging . It's realtime call analytics and call routing makes it great for high volume call center
Verified User
Anonymous
Read full review
Pros
Pulse Telesystems Private Limited
No answers on this topic
TeleCMI Technologies Private Limited
  • seamless call routing
  • CRM integration
  • call recording and monitoring
  • Realtime analytics and report
Verified User
Anonymous
Read full review
Cons
Pulse Telesystems Private Limited
No answers on this topic
TeleCMI Technologies Private Limited
  • Mobile app functionality
  • User interface complexity
  • Limited customization for report
Verified User
Anonymous
Read full review
Usability
Pulse Telesystems Private Limited
No answers on this topic
TeleCMI Technologies Private Limited
The platform is intuitive and feature-rich, making it easy to manage call, track performance and integrate with CRM. However that slight room for improvement is simplifying the dashboard for new users and enhancing mobile experience. The learning curve is short for most team members, and support resources are readily available.
Verified User
Anonymous
Read full review
Alternatives Considered
Pulse Telesystems Private Limited
No answers on this topic
TeleCMI Technologies Private Limited
Telecmi offer more modern, user-friendly interface with real time analytics, better uptime, and seamless API integration compared to MyOperator and knowlarity. It's ideal for start ups a nd heavy tech- savy teams needing flexibility and fast deployment. We choose telecmi for its reliable performance, intuitive features and cost-effective scalability. Thier support team is also highly responsive
Verified User
Anonymous
Read full review
Return on Investment
Pulse Telesystems Private Limited
No answers on this topic
TeleCMI Technologies Private Limited
  • Increased team efficiency
  • Improved customer experience
  • Cost saving and ROI
Verified User
Anonymous
Read full review
ScreenShots

Pulse Screenshots

Screenshot of Web based Platform Login Page.Screenshot of Agent Dashboard with built-in Webphone.Screenshot of Admin Dashboard which provides an overview of the call center along with reporting mechanisms.

TeleCMI Screenshots

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