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Pulseway vs. SolarWinds Network Configuration Manager (NCM)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pulseway

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    SolarWinds Network Configuration Manager (NCM)

    Score8.3 out of 10
    N/ASolarWinds Network Configuration Manager is network diagnostics and troubleshooting technology, from Austin-based SolarWinds.N/A
    Pricing
    PulsewaySolarWinds Network Configuration Manager (NCM)
    Editions & Modules
    Enterprise
    $0.80
    per month per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    PulsewaySolarWinds Network Configuration Manager (NCM)
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsNo hidden fees or contracts. Term-based discounts.—
    More Pricing Information
    Community Pulse
    PulsewaySolarWinds Network Configuration Manager (NCM)
    Considered Both Products
    Kaseya
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    92%
    Would buy again
    34 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    89%
    Delivers good value for the price
    31 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    95%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    94%
    Implementation went as expected
    32 Answers
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    PulsewaySolarWinds Network Configuration Manager (NCM)
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    User Ratings
    PulsewaySolarWinds Network Configuration Manager (NCM)
    Likelihood to Recommend
    6.4
    (13 ratings)
    8.0
    (142 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (6 ratings)
    Usability
    7.8
    (4 ratings)
    7.0
    (9 ratings)
    Support Rating
    9.6
    (2 ratings)
    7.7
    (9 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    PulsewaySolarWinds Network Configuration Manager (NCM)
    Likelihood to Recommend
    Kaseya
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
    Incentivized
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    SolarWinds
    Network Configuration Manager is well suited for backing up configurations of all your devices. It also has a great comparison tool for seeing only the differences in config. Another great feature is it's ability to push a script to any number of devices. This is very handy for pushing changes to one, 10 or multiple devices. There are also some great reports that you can run against the devices in inventory
    Incentivized
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    Pros
    Kaseya
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    SolarWinds
    • Integrates with Network Performance Management for Alerting and Reporting.
    • NetPath and detects issues due to Configuration Change.
    • Keeps a record of which user made the change.
    • Which devices are not being backed up, devices where backups are failing, dashboard and alerting available.
    Incentivized
    Read full review
    Cons
    Kaseya
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    SolarWinds
    • For our use case, it does everything great and some of the features we underutilize but I would like to be able to set a configuration baseline when initially adding a node instead of after the configuration is pulled but it's not a particularly big deal to let it pull the configuration then set it as the baseline.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    No answers on this topic
    SolarWinds
    Medium complexity to set up in the beginning if using any non-standard devices or configurations, else fairly easy (e.g. Cisco Nexus or IOS-based devices). Reports are fairly straightforward to set up. Updates to the platform are fairly straightforward and don't take a major effort. Easy to add or remove devices.
    Incentivized
    Read full review
    Usability
    Kaseya
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
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    SolarWinds
    The user interface is lacking. It is difficult to navigate at times and things can be done multiple ways. Quite often I am confused by how their notification structure works. It is not very intuitive. They do offer a free Academy. They also offer a community of other technical folks. I have enjoyed both.
    Incentivized
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    Support Rating
    Kaseya
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
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    SolarWinds
    To be fair, I have not had to involve Support in a number of years, but when I did, I was greeted with enthusiastic engineers who wanted to understand and solve the issue. It was a fairly complex scenario and I have discovered in my most recent implementation that engineering included that option as a standard now.
    Incentivized
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    Online Training
    Kaseya
    No answers on this topic
    SolarWinds
    Solarwinds has actually produced new training since I last used it that is available on their site at any time. Their previous training was more than enough to get us started but now there is significantly more content. Since I'm comfortable with the Orion platform and the products we use I haven't checked the new training out yet but we have new staff go through portions of that training and they always come away with an understanding of the platform and ready to use it
    Incentivized
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    Implementation Rating
    Kaseya
    No answers on this topic
    SolarWinds
    it was a fairly easy implementation and everything was pretty straightforward. only challenge we had was getting all the snmp communities updated on the networking equipment
    Incentivized
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    Alternatives Considered
    Kaseya
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
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    SolarWinds
    At the time SolarWinds was the biggest player in the space and their whole portfolio was very comprehensive. As time progressed and newer technologies came about (i.e. SDWAN) their products couldn't keep up with the consumer demands and changing market. Security became such a big focus that once Solarwinds got hacked we had to remove all their products from our environment
    Incentivized
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    Return on Investment
    Kaseya
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
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    SolarWinds
    • Saves 100s of hours a year in man hours over manual configuration.
    • Saved easily 50k in lost revenue when a switch rebooted with months old unsaved configuration. NCM let us quickly restore a snapshot of the running config from the previous day.
    • Saves us several man hours per week of config auditing by reducing all changes to a summary email.
    Incentivized
    Read full review
    ScreenShots

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report

    SolarWinds Network Configuration Manager (NCM) Screenshots

    Screenshot of Network Automation -  manage rapid change across complex and multi-vendor networks, reduce time needed to complete repetitive tasks, and maintain standards and service levels for uninterrupted ITScreenshot of Config Backup - rest easy knowing you can locate the most current configuration and quickly apply it to a replacement spare, or to roll back a blown configuration.Screenshot of Vulnerability Scanning - Take the hassle out of vulnerability scanning using NCM's integration with the National Vulnerability Database and access to the most current CVE’s to identify vulnerabilities in your Cisco devices.Screenshot of Inventory Management - Be able to know what devices are connected to your network, their hardware and software configurations, and when they approach end-of-service and end-of-life, with NCM device configuration management tool.Screenshot of User Management - Use NCM's integrated console to lock down devices from unauthorized access, delegate who can view device details and make configuration changes, and determine when network changes can occur.Screenshot of Baselines and Diffs - IT professionals can get a more comprehensive view by leveraging baselines across multiple nodes. Diff view in NCM’s network configuration management tool is designed to highlight only those lines that changed.